Enterprise Technology Services Application Support Specialist (Buy-sideSell-side) Japanese Speaker Tokyo
Job Summary
- Analyze and troubleshoot issues for our global clients production environments. Examine their root cause and offer a solution in a timely manner working directly with customers and internal stakeholders across functions
- Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
- Partner with Account Management in our Buy Side and Sell Side OMS businesses to provide proactive engagements with our client base
- Ensure a smooth life-cycle experience when clients move from project implementation to production support
- Minimum 3 years of working experience in a client-facing role supporting financial markets trading/connectivity solutions
- Demonstrated experience in one or more of the following: FIX Middleware (eg. MQ) TCPIP SFTP Web APIs Unix/Linux Scripting (eg. Perl Python) Data Transformation
- Demonstrated experience in technical support including end-to-end troubleshooting in networks connectivity and messaging
- Demonstrated ability in multi-tasking time management and prioritising in a fast-paced environment
- Excellent written and verbal communication skills in both English and Japanese (JLPT N1 or native-level equivalent).
- Demonstrated continuous career growth within an organisation
- Experience with client relationship management
- Exposure to Broker/Dealers Exchanges Hedge Funds or Regulatory Reporting requirements
- Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
- Experience with SQL or transactional databases
Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more