Engagement Manager – Hi-Tech
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Job Summary
In this role you will be responsible for developing new business growing existing accounts managing senior-level client relationships and expanding our presence within key accounts. You will work closely with internal teams to develop compelling solutions and proposals lead client engagements and drive commercial discussions through to successful business outcomes.
This is an Individual Contributor role with a strong focus on account growth business development client engagement and sales strategy.
- Build and manage strong relationships with key client stakeholders including C-level and C-1 executives and develop a deep understanding of their business priorities and organizational culture.
- Drive sales and go-to-market strategies and identify new business opportunities across target accounts.
- Develop and grow existing accounts while identifying opportunities to expand the business portfolio and acquire new clients.
- Develop and execute strategic account and client engagement plans to support long-term client satisfaction and revenue growth.
- Manage sales pipelines pursuit plans and account strategies in collaboration with leadership to achieve business targets.
- Identify client needs and present compelling business and technology concepts that demonstrate the value of proposed solutions.
- Influence client decision-makers and position the organization for successful business awards based on capabilities expertise and relevant track record.
- Lead client presentations workshops proposals and other business development activities.
- Drive commercial discussions including pricing and MSA/contract negotiations through to successful outcomes.
- Conduct market research and competitor analysis to identify opportunities and develop strategies that strengthen the organizations position.
- Develop and maintain customer maps by identifying key decision-makers influencers and stakeholders within target organizations.
- Collaborate with relevant technology product and service vendors to develop strategic alliances and strengthen solution offerings.
- Work closely with internal delivery and technical teams to ensure proposed solutions and services are aligned with client expectations and business requirements.
- 15 years of experience in IT business development account management and/or engagement management preferably within the Hi-Tech industry.
- A proven track record of growing existing accounts and developing new business opportunities.
- Strong experience in business development relationship management and strategic account management.
- Demonstrated success in expanding existing client accounts and increasing revenue.
- Proven experience building and maintaining relationships with C-level and C-1 stakeholders.
- A good understanding of the Global Delivery Model and the IT services industry.
- Experience managing large multi-location consulting or technology engagements is desirable.
- Hands-on experience in proposal development and leading proposal presentations.
- Understanding of Cloud and Platform Services business models.
- Strong negotiation leadership interpersonal communication and presentation skills.
- Excellent verbal and written communication skills in both Japanese and English.
Required Skills:
In this role you will be responsible for developing new business growing existing accounts managing senior-level client relationships and expanding our presence within key accounts. You will work closely with internal teams to develop compelling solutions and proposals lead client engagements and drive commercial discussions through to successful business outcomes. This is an Individual Contributor role with a strong focus on account growth business development client engagement and sales strategy.
Required Education:
University or higher
