Director, Customer Development Vet

Relocation Assistance Offered Within Country
Job Number#174437 - Tokyo Tokyo-To Japan

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

BASIC OBJECTIVE:

• Achieve sustainable business growth by leading the BRUT (Brand RecommendedUsed and Trusted) No.1 strategy ensuring Hills products receive the strongrecommendation of animal health professionals in the Japanese veterinary channel.
• Develop and execute comprehensive long-term and short-term sales and profit growth strategies for the veterinary channel in collaboration with the Veterinary ProfessionalAffairs team.
• Lead a team of approximately 40-50 territory managers across 5-6 districts in Japan andthe retail strategy team to consistently drive short and long-term sales volume marketshare and operating profit in alignment with company goals and key equities.
  

ESSENTIAL JOB FUNCTIONS:

• Develop and implement strategic sales plans and programs that drive volume market share and profit performance for veterinary clinics securing long-term market
  leadership.
• Oversee all aspects of the D2C (My Hills Shop) platform including sales planning andday-to-day operations to achieve sales targets and ensure long-term stable salestrends.
• Provide hands-on leadership motivating coaching and mentoring Vet TerritoryManagers and Field Sales Managers and setting the example for customer
  development.
• Direct the CD Excellence team in developing the selling plan for the vet retail and manage all channel commercial planning processes including reviews toensure the achievement of monthly quarterly and annual targets.
• Collaborate closely with the Marketing team to ensure strong execution of all ScienceDiet and Prescription Diet brand equities.
• Analyze marketplace trends competitive developments and leverageconsumer/veterinarian insights to inform and drive annual business plans. Monitor
  competitors and recommend strategic programming to respond to and leveragecompetitive activity.
• Manage and control area promotion budgets and NVO expenses to ensure deliveryagainst company financial commitments.
• Partner with PVA to strengthen Hills scientific credentials among veterinarians and petowners.
  

WORKING RELATIONSHIPS:

• In Hills Japan: General Manager PVA Marketing Pet CD Finance/AccountingCustomer Service and Logistics Legal and Q.A.
• Outside: Retailers/vet clinics distributor/wholesalers subwholesalers vet schools vet specialists.
  

REQUIRED QUALIFICATIONS:

• Experience & Management:
  • 510 years of experience in Customer Development with demonstrated success in team management.
  • 35 years of experience working within a multinational matrix organization.
  • Consistent track record of achieving brand financial sales and business goals.
• Leadership & Action:
  • Proven leadership ability with a self-driven professional mindset to develop and grow in a fast-changing environment.
  • Demonstrated ability to develop and advance people and to cultivate strong cross-organizational relationships.
  • Strong action orientation: ability to clearly identify tasks allocate channel resources effectively and drive projects to completion.
• Communication & Interpersonal:
  • Excellent relationship-building and negotiation skills.
  • Superior communication skills (verbal written and presentation) and active listening skills for effectively gaining input from customers pet owners and cross-functional teams.
  • Proficiency in both Japanese and English is required.
    

PREFERRED QUALIFICATIONS:

• Strong project management skills.
• Highly motivated persistent and results-driven with a strong dedication to meeting strict deadlines.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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