Customer Technical Development Engineer Japan

Syensqo is all about chemistry. Were not just referring to chemical reactions here but also to the magic that occurs when the brightest minds get to work together. This is where our true strength your future colleagues and in all your differences. And of course in your ideas to improve lives while preserving our planets beauty for the generations to come.

Job Overview and Responsibilities

To provide professional and timely technical expertise to customers to initiate and/or support the commercial team to develop new market / new application / new development and to support the promotion of the companys products in order to develop the Syensqo Specialty Polymers business in his/her assigned domain and area. This individual will be responsible for application development activities inJapan with main focus on Auto market incld. Electrification and Semicon/Electronics/Industrial markets.

• Develop technical expertise on existing and new applications of Syensqos products in collaboration with R&D Marketing Sales and other internal functions as well as with external parties like customers or testing institutes
• Provide proactive technical consultation and subject-matter expertise in order to anticipate problems and identify excellent technical solutions for customers and leads
• Develop and maintain relationships with customers at various levels of their organization
• Network with industry technology managers at final users and within industry associations
• Gather intelligence information on evolving market needs and technology trends
• Identify new market opportunities with existing and new customers
• Develop and present new applications to customers and leads
• Present technologies and products at technical conferences
• Train customers on the use and benefits of the products
• Investigate and resolve customer complaints
• Prepare and present technical presentations articles training product databases and other technical literature/documentation for internal and external use
• Participate in other activities as assigned or requested

Education and Experience

• Prefer Masters degree (or higher) in Polymer Engineering Polymer Science Chemical Engineering Materials Science Chemistry Physics or related technical discipline;
• At least3-10 year experience within theR&I/market/industries/products (Aromatics/Engineering Plastic and/or Fluoroelastomers/Fluoropolymers) in product development or similar roles (e.g Tech marketing Tech service R&D etc.)
• Melt processing (including injection molding compression molding tool design and etc.)
• Polymer chemistry background/Polymer processing background/Fluorine (Polymer) Chemistry
• Electrochemistry background / Battery Science
• Knowledge of Physical testing (Mechanical Environmental) and Chemical analysis (Thermal analysis)
• Experience of direct communication with customers
• CAE/Moldflow knowledge (to understand the CAE/Moldflow results and explain the details for the customers development improvement)

Skills

• Business communication inJapanese (native) and English: Good communication skills with global customers and colleagues
• Computer skills (Microsoft Excel Word and PowerPoint)

Additional Information

Travel requirement (>3050% of workload domestic/abroad)

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live work travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911 we bring great minds together to push the limits of science and innovation for the benefit of our customers with a diverse global team of more than 13000 associates. Our solutions contribute to safer cleaner and more sustainable products found in homes food and consumer goods planes cars batteries smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us regardless of background age gender national origin ethnicity religion sexual orientation ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description we still encourage you to apply.

#