Customer Support Field Service Engineer JLPT N2 or N3 (E)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

• Ability to understand and logically solve problems in software electronics optics mechanical electro-mechanical and/or electro-optical systems to address onsite customer problems within a cleanroom environment.
• Consistent record of engaging empathetically with customers ensuring a positive experience while fostering a collaborative environment to address their needs and concerns.
• Experience working on electronic systems within semiconductor medical devices defense aerospace or aviation industry is a plus.
• Proactive communication that facilitates seamless collaboration and addresses customer requirements effectively.
• Outstanding interpersonal communication analytical and problem-solving skills.
• Experience working under pressure to meet deadlines.
• Drive to be hands-on and passionate about learning new things.
• Strong software management skills with Unix background is a plus.
• Japanese language skills (JLPT N2 or N3) and English language is required.
• Ability to read and understand procedures and technical documents in English as well as be able to understand training conducted in English.
• Previous working experience in Japan is required.
• Travel is required.(20 - 50% for the role)

Minimum Qualifications

Bachelors Level Degree and 0 years related work experience.

Technical degree from a University in Japan.

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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