Customer Success Manager Japan

Menlo Securitys mission is enabling the world to connect communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical hyper-organized fanatical about seeing things through to completion service-oriented and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (Vista) General Catalyst JPMC American Express HSBC and Ericsson Ventures.

About the Role

Responsibilities

Requirements

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Why Menlo

Our culture is collaborative inclusive and fun! We have five core values: Stay Aligned Get It Done Customer Empathy Think Creatively and Help Each Other Out. We believe in open communication supporting new ideas and sharing a mutual mindset of what were aiming to achieve together. There are tremendous opportunities to take initiative implement new ideas and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.

TO ALL AGENCIES: Please no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Securitys policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo the event a candidate submitted outside of this policy is hired no fee or payment will be paid.

Required Experience:

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