Contract Performance Manager (CPM) NEA

Reporting to the Service Director the Contract Performance Manager (CPM) will work with Customers GE Vernova Service Hub and Site Managers and will be responsible for Operation and Maintenance Agreement contract performance for Japan and South Korea.

This will include managing customer relationships and communication driving the performance of planned and unplanned scope in fulfilment of contractual obligations and being the first point of escalation outside of the wind farm site for contractual interpretation or dispute.

Roles and Responsibilities

• Responsible for managing the fleet performance in relation to contractual obligations.

• Financial and contractual performance of portfolio. Leading contract performance reviews with the Hub Managers

• Management of risk and opportunities driving risk mitigation and timely realization of entitlements.

• Formulate and drive initiatives with cross functional teams to enhance contractual performance.

• Primary ownership for resolution of complex contractual issues or disputes engagement with Customers.

• Contract technical / maintenance compliance and service fulfilment strategy

• Contractual opportunity development (incl. business development opportunities) and risk identification (incl. risk profiling and mitigations)

• Synchronizing Customer and Contract events / demand with internal functions such as Field Service Sourcing and Engineering

• Cash collection receivables management and concessions administration

Required Qualifications

• At least 4 years experience within Wind or other energy or industrial segments

• At least 4 years experience with multi-year and transactional contract interpretation and management

• Parts Repairs and Service offerings and fulfilment

• Experience in customer-oriented roles

• Equipment operations/maintenance/overhaul/upgrade requirements and recommendations

• Assessments and mitigation strategies for commercial and fulfilment risk

• Fluent in Japanese and English in speaking and writing

Desired Characteristics

• Wind industry or comparable energy technology experience.

• Customer focused: Excellent communication presentation and interpersonal skill.

• Fluent knowledge of commercial finance legal and related regulations and law.

• Proficiency in Japanese/English and computer application skills.

• Exposure to regulators (particularly safety regulators) is desirable

• A good teamwork leader in a dynamic energetic and complex environment equipped with quick learning capability and ownership.

• Self-motivated and able to work under high pressure