Content Operations Specialist 12 month Keiyaku Shain

At Audible we believe stories have the power to transform lives. Its why we work with some of the worlds leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THE ROLE
The Content Operations Specialist manages cross-functional operational processes for content in the Japan market from post-deal-close contract execution rights and licensing registration vendor onboarding and payment setup through asset delivery metadata preparation and distribution readiness.

This 12 month Keiyaku Shain role spans both Production Operations and Deal Operations and is accountable for ensuring that contracts rights payments production information assets metadata and release data are accurately and timely transferred across relevant systems and teams.

You will work closely with Business Affairs Content Acquisition Legal Production Finance Catalog Marketing and global Operations teams to translate agreed-upon deal terms into precise operational workflows and drive the operations required to bring each title to production- and distribution-ready status. This role focuses on the accurate operational implementation of agreed terms and the continuous improvement of supporting processes.

You will leverage AI and digital tools to build and improve an operational foundation capable of processing high volumes of contract production rights payment and distribution data efficiently and accurately. This is a 12 month Keiyaku Shain located onsite in our Tokyo office.

As the Content Operations Specialist you will...
- Coordinate the workflow from post-deal-close through contract execution document archiving data registration rights configuration and initiation of downstream processes
- Register and update contract terms rights licenses territories exclusivity distribution windows payment terms and related information accurately in relevant systems
- Coordinate with Business Affairs and Legal on documents approvals signatures and amendments required for contract execution
- Conduct vendor onboarding for publishers creators licensors production companies and studios ensuring all information required for payment and production initiation is in place
- Coordinate with Finance to manage payment setup submissions and exceptions for advances production fees license fees and other contractual payments
- Maintain a cross-functional view of the Japan market production slate release calendar production status asset delivery and distribution readiness partnering with Production Specialists to confirm production-start prerequisites are met
- Track delivery status of final audio artwork metadata credits rights data and promotional assets and verify consistency across contract terms deliverables and distribution settings
- Confirm that all required contracts rights audio artwork metadata and payment configurations are complete by the scheduled distribution date escalating discrepancies as needed
- Investigate exception cases including data gaps rights configuration errors payment holds missing assets and release delays and drive resolution with relevant teams
- Visualize and report on operational KPIs including processing volumes lead times error rates backlog and on-time completion rates
- Identify manual processes duplicate data entry and data quality issues within workflows and execute improvement initiatives including updated SOPs checklists templates and escalation rules
- Leverage AI and automation tools to optimize contract processing rights verification progress tracking and reporting while ensuring compliance with copyright confidentiality data protection and internal policies

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners imaginations offering immersive cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

- 5 years of professional experience in content operations production operations deal operations contract management rights/licensing management publishing digital media entertainment content distribution or a related industry
- Experience managing operations across multiple domains including contracts rights vendors payments production assets metadata or distribution data
- Experience translating agreed-upon deal terms and business requirements into concrete operational actions such as system registration payment configuration and distribution setup
- Experience processing and managing high volumes of data accurately and within deadlines with high attention to detail for critical information such as contracts rights and payments
- Experience collaborating across multiple functions to drive operational outcomes
- Ability to analyze complex operational issues by organizing facts contract terms and system data and to lead resolution end-to-end
- Experience with operational tools such as spreadsheets databases CMS contract management systems project management tools BI or workflow automation platforms with a track record of driving process improvements
- High level of professional proficiency in Japanese with the ability to understand contracts rights and operational requirements coordinate with stakeholders and resolve issues
- Ability to communicate in English for email document review meetings and coordination with global teams

- Experience leveraging AI technologies (including generative AI) and digital tools to automate or improve operational processes or demonstrated practical ability to do so
- Experience in audiobooks publishing audio content digital distribution or subscription services
- Experience handling rights information such as copyrights licenses distribution rights territories and contract terms
- Experience in vendor onboarding or payment operations (advances royalties production fees license fees)
- Experience driving process improvement or automation using AI RPA SQL Python BI or no-code/low-code tools
- Experience designing operational processes that bridge Japan-specific requirements with global standards

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.