Clinical Applications Engineer
Job Summary
Primary Function of Position
The Clinical Applications Engineer (CAE) reports to the Manager of Clinical Applications Engineering. The
CAE plays a critical role in the early adoption of new technology expanding access to robotic minimally
invasive care. This individual will be primarily focused on building and supporting early users through their
system learning curve and provide technical expertise on the system as applicable during clinical
procedures. They will play a crucial role in transitioning users from their initial training to proficiency with
the system and its use. They will also be responsible for providing guidance and perspective to design
engineering about system usage nuances within the market they serve.
Essential Job Duties
Provide procedural support to new robotic system sites to promote safety and effective progression
Collaborate with global Clinical Applications Engineering and APAC Endoluminal Sales to support
new users through their early learning curve
Provide expert clinical product and technical assistance and training to physicians and clinical staff on the effective use of Intuitives equipment during clinical procedures
Identify key areas of concern for clinical users for procedure adoption and collaborate with training and development partners to evaluate and address them
Drive collaboration and maintain consistent open lines of communication across the assigned
responsibilities with the global Clinical Applications Engineering team as well as the development teams.
Collaborate with peers and development engineering partners to develop and share best practices and product feedback
Stay current on company products instructions for use (IFU) best practices and technical troubleshooting as well as relevant scientific clinical literature and new product information
Prioritize and appropriately respond to requests in a high-stress
environment.
Qualifications :
Required Skills and Experience
A minimum of 3 years of technical or clinical experience in healthcare
Experience navigating hospitals and supporting procedures required
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment
Problem solver who can maintain composure and think critically in high pressure environments
Highly collaborative and works well in a remote team environment
Fluent in English and Japanese. Effective communication skills including oral written and interpersonal. Strong situational awareness
Experience working with highly complex technical systems and/or working in a critical patient care setting with physicians and support staff
Ability to seek out and process large amounts of data to translate information into actionable insights
Desire to learn and build new skills
Ability to travel up to 70% located near a major airline/rail hub and ability to work nights and weekends as needed
Ability to independently prioritize and manage travel logistics and complete associated administrative tasks in a timely manner
Ability to travel on a moments notice and support cases across varying geographies; comfortable booking and utilizing all forms of travel
Required Education and Training
Bachelors degree in biomedical engineering or in healthcare-based field
Working Conditions
None
Preferred Skills and Experience
None
Additional Information :
当社は法令に従い全ての応募者についてその適性と能力のみを基準として公正に採用選考を行います
この職位は業務上のニーズや採用候補者の経験知識技能に応じてここに記載されている職務レベルと異なるレベルで採用される場合があります
報酬は主に採用された職務レベルと候補者の資格に基づき適用される法律に従って決定されます
Remote Work :
No
Employment Type :
Full-time
About Company
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As pioneer and leading company in the field of robotic-assi ... View more