Business Analyst, Last Mile Delivery Experience (LMDX)
Job Summary
This unique role will focus on leading reporting dashboard creation process automation and modelling initiatives in Amazon Logistics (AMZL) JP partnering closely with functions like Senior Leadership Operations Tech Team etc.
This role will deliver critical business insights for last mile quality and play a key role to help LMDX team to make data driven decisions.
More Information
Department: Last Mile(AMZL)
Location:Tokyo Office
At Amazon youll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making to Generative AI that helps you focus on work that truly matters. Youll have opportunities and resources to develop AI fluency at your own pace with continuous learning built into the culture.
Key job responsibilities
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards
- Translate data into actionable insights
- Identify processes to automate and scale ad-hoc requests and analyses
- Design develop and maintain scaled automated user-friendly systems reports dashboards etc. that will support our business needs
- Work within time constraints to meet critical business needs
About the team
JP Last Mile Delivery Experience team owns key quality metrics that help us to understand operational status and drive business decisions to improve customer experience as well as driver experience through exploring complex and large scale data driving a scalable solution and delivering insights.
- Bachelors degree or equivalent
- 3 years of business or financial analysis experience
- 4 years of Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience
- Experience with SQL
- Experience defining requirements and using data and metrics to draw business insights
- Experience in Business English skills both verbal and written
- Experience making business recommendations and influencing stakeholders
- Knowledge of SQL and Excel at a moderate or advanced level
- Excited about working in a diverse group and contributing to an inclusive culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
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