Assistant Credit Manager (Bilingual English Japanese Speaking)

About the Role 

We are seeking an execution-focused Assistant Credit Manager to supporta hybrid portfolio across Credit Services and targeted Accounts Payable activities for Japan and APAC markets with exposure to select US accounts. 

This role combines ownership of collections & accountability for key accounts payable activities requiring strong coordination across customer-facing and internal finance operations. 

You will work closely with Credit Services Sales Deal desk Billing Legal Compliance OSP and Procure-to-Pay teams to drive cash flow manage risk and ensuretimelyandaccuratepayment followups . 

You areexecution orientedbut also love to analyze data toidentifytrends in performance andprovide input into process improvement opportunities. 

Responsibilities: 

• Perform day-to-day collections activities including customer follow-ups payment tracking and resolution of overdue balances 

• Manage a portfolio of Japan and APACandselect UScustomer accounts owning collections outcomes and aging performance 

• Review aged receivables and resolve disputes short payments and unapplied cash issues 

• Partner with Sales Billing and internal stakeholders to remove payment blockers and accelerate collections 

• Monitor and escalate high-risk accounts and support resolution actions 

• Supportbad debtwrite-offs and revenue reversals 

• Maintain compliance with internal controls SOX requirements and audit standards 

• Handle inquires for customers on Credit Card  Billing  dispute and payment related issues. 

• Strive to meet and exceed financial metrics including aging of invoices / DSO up-to-date statuses of entire account base monthly collections targets and SLAs 

Qualifications :

Basic Qualifications: 

• 4  years experience in Finance Credit and Collections or Finance with Customer Service 

• Fluent in Japanese and English languages (both written and verbal) required 

• Communication problem-solving and stakeholder management skills 

Preferred Qualifications: 

• Bachelors degree in business accounting or related discipline 

• Knowledge of credit risk assessment receivables management and collections strategiesExperience with Oracle Sales force and Get Paid Tool 

• Knowledge of financial statement analysis and risk assessment 

• Proven record of partnering with internal process stakeholders to expedite issue resolution and facilitate decision making 

• Strong interpersonal skills including the ability to communicate effectively 

• The cultural awareness necessary to work with many diverse groups 

• Ability to work independently prioritize deliverables and manage cross-group project 

• Strong customer service orientation with excellent Japanese oral and written communication skills 

• Prior experience in collections accounts receivable management or a similar role preferred. 

• Strong analytical skills and attention to detail. 

• Excellent communication and negotiation abilities. 

• Ability to work independently and prioritize tasks effectively. 

• Knowledge of Japanese business culture and practices preferred. 

• Strong attention to detail and excellent follow-through skills while being mindful of SLAs 

• Experience working across cultures and geographies 

• Ability to build successful relationships with many different stakeholders 

• Ability to effectively manage time prioritize tasks and work within deadlines with little supervision 

• Experience performing processes in compliance with financial controls (e.g. SOX) in a Finance environment 

Suggested Skills: 

• Credit and Collections 

• Finance 

• Customer Service 

Additional Information :

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No

Employment Type :

Full-time