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Account Manager (PharmaMarTech domain)
Job Location:
Monthly Salary:
Posted:
6 August 2026 (30 days ago)
Posted:
Application Deadline:
26 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Viseven Group is a leading global B2B MarTech service provider empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The companys solutions products and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven our rapidly growing team boasts over 700 highly skilled professionals including experts in development design business analysis project management delivery sales marketing and customer success.
With a global footprint in more than 30 countries across the US LATAM Europe and APAC and physical offices in Ukraine Poland Estonia India and the US we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.
Role description: As an Account Manager you will be responsible for driving business growth across the assigned APAC territory by owning the full sales cycle - from identifying and acquiring new customers to developing expanding and scaling existing accounts. While acting as a strategic partner you will build long-term client relationships deliver tailored solutions from Visevens portfolio and collaborate with cross-functional teams to ensure customer success and sustainable revenue growth.
Responsibilities:
- Build trusted relationships with customer decision-makers and stakeholders across regions.
- Act as a strategic partner providing expert advice on Visevens full portfolio and recommending solutions that address customer needs.
- Develop and execute mid- and long-term account strategies including growth upselling and expansion opportunities.
- Manage account profitability annual and quarterly budget planning and financial performance.
- Oversee initiatives and projects across the portfolio ensuring activities remain on track and stakeholders stay aligned.
- Coordinate communication between customers regional teams and internal Viseven functions.
- Monitor solution and service adoption proactively address blockers and drive continuous improvement.
- Ensure high customer satisfaction through regular engagement timely issue resolution and effective expectation management.
- Lead customer meetings present Viseven solutions and translate high-level requirements into actionable plans.
- Collaborate with Sales and Delivery teams to identify new opportunities and ensure successful onboarding and execution.
- Proactively grow the network within the region for existing and new accounts to ensure Viseven visibility within identified organizations.
- Hands-on coordination management and execution of digital projects and solutions for the client with background support from the technical team.
- Sustain existing and develop new opportunities within accounts including expansion into new divisions and clusters to increase Viseven revenue.
- Devise a scalable onboarding process for strategic accounts communicating with decision-makers and stakeholders on the customer side.
- Conduct sales research and identify new sales opportunities.
- Create and implement workflow and process improvements to enhance current operational processes.
- Document processes and maintain sales department records.
- Own the full sales cycle within the assigned territory: proactively hunt and qualify new business opportunities and lead them through to closing alongside developing and growing existing accounts.
Required Skills & Experience:
Location: APAC region Japan preferred
Languages: native/fluent in Japanese and English
Languages: native/fluent in Japanese and English
- 5 years of experience in Account Management / Customer Success / Sales in a B2B environment (SaaS MarTech or enterprise software preferred).
- Proven experience managing enterprise client portfolios with account budget planning and P&L management.
- Strong client engagement skills with the ability to work at both strategic and operational levels.
- Project and account management capabilities with a focus on driving outcomes and coordinating across multiple teams.
- Excellent communication and relationship-building skills with a proactive solution-oriented mindset.
- Understanding of thepharmaceutical industry and digital transformation trends is a plus.
- Experience working with the Japanese market is required.
- Comfort with data and KPIs with the ability to analyze trends and identify areas for improvement.
- Experience with CRM systems (Salesforce or equivalent) and forecasting tools.
Soft Skills:
- Proactivity curiosity and eagerness to learn.
- Adaptable and comfortable navigating change.
- Strong listener who communicates clearly and with empathy.
- Team player who collaborates across functions.
- Confident in giving and receiving feedback.
- Able to handle complexity resolve conflicts and keep things moving forward.
What we provide:
We know our team members are key to achieving our goals so we value and empower them to share their vision. We reward this passion with exceptional benefits including:
Competitive Compensation: Regular performance-based salary and career development reviews.
Experienced Team: Join a passionate experienced team in a friendly atmosphere.
Career Growth: Opportunities for professional and career advancement.
Paid Time Off: 18 business days per year (20 business days after 2 years of service).
Sick Leave:
Non-documented: 4 business days per year.
Documented: 20 business days per year.
Family Leave: 3 paid business days for marriage childbirth or bereavement.
Medical Insurance: Comprehensive coverage.
English Courses: Learning opportunities to improve your language skills.
Professional Development: Participation in forums and conferences.
Corporate Events: Regular team-building activities and events.
Work Environment: Enjoy a comfortable fully equipped office and the possibility to work from home.
Required Experience:
IC
About Company
Discover the future of pharma marketing with Viseven martech solutions. Elevate strategies, bridge gaps, and unlock growth!
