Guest Service Jobs in Japan

DescriptionPOSITION SUMMARYOur jobs arent just about serving guests during a banquet or event. Instead we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed fr...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionJOB SUMMARYThe HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment total compensation training and development association/labor relations and performance management. A...

DescriptionPOSITION SUMMARYAssist in coordinating the operation of all Events or Leisure Experience (i.e. run/cycle Kyoto kimono/samurai experience etc.) activities. Check the status of operation lighting AV cleanliness system operation and correct any aesthetic deficiencies. Build rapport with and...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionAt The Ritz-Carlton Nikko we are seeking Ladies and Gentlemen who will share the unique charm of our hotel where world-class luxury meets the timeless beauty of Japanese tradition with guests from around the globe while creating the most memorable experiences possible.We welcome individua...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

EOE/AA/Disabled/VeteransA Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout th...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

DescriptionJOB SUMMARYResponsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge menu planning maintains standards assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure gues...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

EOE/AA/Disabled/VeteransWhat are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previou...

What are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previous Food and Beverage Mana...

What are we looking forA Bell Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Maintain high customer service focus by approaching y...

What are we looking forA Bell Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Maintain high customer service focus by approaching y...