Guest Service Jobs in Usa

DescriptionPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions make introductions and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations et...

DescriptionPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day inform providers of last-min...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionPOSITION SUMMARY Spa Specialists support key spa operations and help create a memorable guest experience. They promote spa services and retail products manage reservations answer guest questions check in guests and handle payments. They must follow safety standards company policies and m...

DescriptionJOB SUMMARYAssists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionJOB SUMMARYExhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus purchasing scheduling food preparation and plating for catering events. The individual is responsible for delivering a consistent high qualit...

DescriptionJOB SUMMARY Supervise train and inspect the performance of assigned Kitchen Staff ensuring that all procedures are completed to the Hotel Standards while working within the budgeted guidelines. Assist where necessary to ensure optimum service to guests. Provides support training direction...

DescriptionJOB SUMMARY Supervise train and inspect the performance of assigned Kitchen Staff ensuring that all procedures are completed to the Hotel Standards while working within the budgeted guidelines. Assist where necessary to ensure optimum service to guests. Provides support training directio...

DescriptionJOB SUMMARYThis position requires business-level proficiency in both Japanese and English.Responsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to ensure property guestrooms public space and employee a...

DescriptionJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads developm...

DescriptionPOSITION SUMMARYGuest Experience Manager plays a vital role in delivering highly personalized seamless service that distinguishes Bulgari Hotel from any other. From pre-arrival to post-departure the Guest Experience Manager discreetly manages every detail of the guest experience anticipat...

About the opportunityThe Reservation Manager at Discova Japan takes on a dual role overseeing strategic and operational aspects. Strategically they will collaborate with Discova Japans Country Manager and reservation teams to deliver exceptional customer service boosting customer satisfaction and te...

DescriptionOrganization DescriptionDeveloped in partnership with jeweler and luxury products designer Bulgari our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement timeless glamour and heritage of th...

JOB DESCRIPTION  フロアマネージャーとしてお客様の体験を向上させ売上を増加させるだけでなくインスピレーションを与え魅力的な雰囲気を作り出す重要な役割を担います 献身的なチームと共に卓越したサービスと優れた運営を提供することをリードしていきます チームを通じて誠実でパーソナライズされた常に温かく迎えられ...

What are we looking forA Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Management and/or supervisory Food and Beverage ex...

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doingAs a Restaurant Manager you are responsible for managing restaurant operations to deliver an exc...

DescriptionCRITICAL TASKSCRITICAL TASKSSafety and SecurityReport work related accidents or other injuries immediately upon occurrence to manager/supervisor.Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.Maintain awareness of un...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...