Guest Relations Jobs in Japan

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

EOE/AA/Disabled/VeteransA Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout th...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

DescriptionJOB SUMMARYResponsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge menu planning maintains standards assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure gues...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

DescriptionAt The Ritz-Carlton Nikko we are seeking Ladies and Gentlemen who will share the unique charm of our hotel where world-class luxury meets the timeless beauty of Japanese tradition with guests from around the globe while creating the most memorable experiences possible.We welcome individua...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

EOE/AA/Disabled/VeteransWhat are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previou...

What are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previous Food and Beverage Mana...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionPOSITION SUMMARYPrepare coffee breaks carts and stations with appropriate food and beverage as stated in Banquet Event Order. Prepare tables actions stations buffets service carts dessert table/carts and cordial carts. Setup meal and reception buffets taste panels individual event functio...

DescriptionJob SummaryThe Personal Assistant (PA) to GM plays a critical role in supporting GM in daily operations strategic planning and administrative tasks while also facilitating clear communication through translation and interpretation. This position requires exceptional organizational skills...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Assists in the daily supervision restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to...