Guest Relations Jobs in Japan

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DescriptionJOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

What are we looking forFood and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Friendly positive energetic dispositionCo...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionPOSITION SUMMARYMeet group coordinator/host(ess) prior to functions make introductions and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations et...

DescriptionPOSITION SUMMARY Spa Specialists support key spa operations and help create a memorable guest experience. They promote spa services and retail products manage reservations answer guest questions check in guests and handle payments. They must follow safety standards company policies and m...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to verify property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionJOB SUMMARYAssists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionJOB SUMMARY Supervise train and inspect the performance of assigned Kitchen Staff ensuring that all procedures are completed to the Hotel Standards while working within the budgeted guidelines. Assist where necessary to ensure optimum service to guests. Provides support training direction...

DescriptionPOSITION SUMMARYProvide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before beginning service...

DescriptionThis is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role. At Marriott International we are dedicated to being an equal opportunity employer we...

About the opportunityThe Reservation Manager at Discova Japan takes on a dual role overseeing strategic and operational aspects. Strategically they will collaborate with Discova Japans Country Manager and reservation teams to deliver exceptional customer service boosting customer satisfaction and te...