Digital Customer Experience Jobs in Tokyo

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Customer Experience Consultant 4pl (12 Month Contr...

Maersk

profile Tokyo - Japan

Key responsibilitiesOwns and manages the customer experience by managing end-to-end shipment process in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholdersI...

21 days ago
Full Time

Customer Experience Continuous Improvement Busines...

Maersk

profile Tokyo - Japan

Purpose of the roleThis role is to drive continuous improvement and support performance management in the Area CX across the assigned business area (Ocean SCM 4PL LCL Air Landside or Customs). This includes anchoring and facilitate project prioritization and readiness in support of CX Leaders and th...

30+ days ago
Full Time

Digital Customer Engagement Manager Rise With Sap ...

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

30+ days ago
Full Time

Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

30+ days ago
Full Time

Technical Partner Advisor, Zoom Customer Experienc...

Zoom

profile Tokyo - Japan

Technical Partner Advisor Zoom Customer ExperienceWhat you can expectYoull drive customer retention and expansion across Zooms Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. Youll establish technical standards monitor accou...

30+ days ago
Full Time

Senior Manager, Customer Experience & Solutions (t...

Figma

profile Tokyo - Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams...

30+ days ago
Full Time

Praktikum Customer Experience & Product Improvemen...

Bosch Group

profile Esslingen - Germany

Du bist die Stimme unserer Kund:innen und brennst dafür ein herausragendes digitales Erlebnis zu schaffen Du willst nicht nur Probleme lösen sondern aktiv daran mitwirken dass sie gar nicht erst entstehen Dann werde bei uns zur zentralen Schnittstelle zwischen User-Feedback und diesem Praktikum ste...

30+ days ago
Full Time