Customer Experience Specialist Jobs in Japan

Key responsibilitiesOwns and manages the customer experience by managing end-to-end shipment process in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholdersI...

Purpose of the roleThis role is to drive continuous improvement and support performance management in the Area CX across the assigned business area (Ocean SCM 4PL LCL Air Landside or Customs). This includes anchoring and facilitate project prioritization and readiness in support of CX Leaders and th...

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

Technical Partner Advisor Zoom Customer ExperienceWhat you can expectYoull drive customer retention and expansion across Zooms Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. Youll establish technical standards monitor accou...

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams...

Customer Experience SpecialistFull time permanentWere looking for a Customer Experience Specialist to join our CX & Marketing team. This is a great opportunity for someone with a customer-first mindset who enjoys finding solutions and improving the customer experience.Reporting to the Senior Custome...