Customer Experience Manager Jobs in Japan

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E-commerce Digital Experience Manager

Dyson

profile Tokyo - Japan

Position SummaryThe Owner Experience Manager will lead the development and execution of CRM and owner engagement strategies to drive customer lifetime value (LTV) retention and brand loyalty for Dyson Japan.Reporting to the E-Commerce Director this role plays a critical part in connecting owned chan...

3 days ago
Full Time

Customer Experience Consultant 4pl (12 Month Contr...

Maersk

profile Tokyo - Japan

Key responsibilitiesOwns and manages the customer experience by managing end-to-end shipment process in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholdersI...

16 days ago
Full Time

Customer Experience Continuous Improvement Busines...

Maersk

profile Tokyo - Japan

Purpose of the roleThis role is to drive continuous improvement and support performance management in the Area CX across the assigned business area (Ocean SCM 4PL LCL Air Landside or Customs). This includes anchoring and facilitate project prioritization and readiness in support of CX Leaders and th...

30+ days ago
Full Time

Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

30+ days ago
Full Time

Technical Partner Advisor, Zoom Customer Experienc...

Zoom

profile Tokyo - Japan

Technical Partner Advisor Zoom Customer ExperienceWhat you can expectYoull drive customer retention and expansion across Zooms Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. Youll establish technical standards monitor accou...

30+ days ago
Full Time

Senior Manager, Customer Experience & Solutions (t...

Figma

profile Tokyo - Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams...

30+ days ago
Full Time

Customer Experience Manager

Canva

profile Seoul - South Korea

What youll do (responsibilities)Youll create and execute the support strategy that makes Korean users feel like Canva was built just for them. Heres what that looks likeOwn your markets support strategy: Define what truly local means for South Korea - grounded in user insights and aligned with globa...

30+ days ago
Full Time

Senior Consultant Adobe Experience Manager Consult...

Infosys

profile Tokyo - Japan

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients thro...

30+ days ago
Contract

Senior Consultant Adobe Experience Manager Consult...

Infosys

profile Tokyo - Japan

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients thro...

30+ days ago
Contract

Kubernetes Platform Architect (japan, Remote)

Broadcom

profile Tokyo - Japan

Please Note:1. If you are a first time user please create your candidatelogin account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account please Sign-In before you apply.Job Description:The VKS Application Engineering team is responsible for enablin...

30+ days ago
Full Time