Customer Experience Lead Jobs in Tokyo

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

Job Overview:The Customer Experience Lead will oversee Mazad s customer interactions across pre-sale post-sale and operations ensuring a seamless and trustworthy experience for buyers and sellers. The role includes leading the CX team managing escalations monitoring service standards and driving c...

Technical Partner Advisor Zoom Customer ExperienceWhat you can expectYoull drive customer retention and expansion across Zooms Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. Youll establish technical standards monitor accou...

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams...

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

We are seeking a dynamic and strategic leader to join our team as the Director of Distribution Operations in Japan. This pivotal role offers the opportunity to shape the distribution network optimize cost-to-serve and contribute to delivering best-in-class service in the pharmaceutical sector. If yo...

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight aga...

DescriptionChange the world. Love your job.When you join TI you will participate in the Career Accelerator Program (CAP) which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program we also offer fun...

DescriptionThe Commercial Operations Director owns the commercial operating model that enables sales performance productivity and revenue growth. This role leads sales planning channel and pricing strategy performance management and commercial execution ensuring that analytics systems and processes...

We are seeking an experienced Program Manager to join JP Amazon Logistics (AMZL) Program team to support in improving the Last Mile Delivery Experience for our customers.At Amazon we believe that every day is still day one: A day to take a first step. A day to look forward to new challenges. And to...

Adobe is a place where exceptional people work dontjust take our word for it our employees have recently voted us and Adobe Japan has been ranked13th for Great Place to Work.Wereproud tooffer marketcompetitive employee benefits designed to suit you and your lifestyle. Some of the great benefits incl...

(English follows Japanese)AmazonのラストマイルチームではProgram Manager LMT Integration を募集しています本ポジションはテクノロジーと物流オペレーションの接点に位置しグローバルで開発されたラストマイル関連技術の日本ネットワークへの導入および定着を推進する役割を担います本ポジションではグローバルのイノベ...

Own the endtoend service readiness of new and evolving IFS products/services via the GoToOperations (GTO) framework and lead global rollouts across the supported customer base. Drive crossfunctional planning change governance enablement and measurable service quality ensuring Minimum Acceptance Crit...

Position OverviewThe Amazon Business Payments team supports Amazons rapidly growing B2B business across North America Europe and Asia. We are a key enabler of Amazon Businesss growth and global expansion and have introduced many innovative payment products including invoice payment financing a small...

Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery such as Route planning...

Amazon Logistics (AMZL) Japan is seeking a technical leader towards making an impact on the delivery experience of drivers and customers as well as business growth by leveraging Amazons latest global technologies. This is an exciting opportunity to join a team of technical experts in a rapidly growi...

Amazon Logistics (AMZL) Japan is seeking a technical leader towards making an impact on the delivery experience of drivers and customers as well as business growth by leveraging Amazons latest global technologies. This is an exciting opportunity to join a team of technical experts in a rapidly growi...

Amazon Marketplace and Global Selling has been the engine of growth for Amazon over the past several years. We are looking for an intellectually curious self-driven innovative and highly ambitious leader to define and own the Global Selling product strategy for Marketplace in Japan.The Global Sellin...

Amazon seeks an experienced Safety Manager to join our Workplace Health & Safety (WHS) team in pursuit of our vision to become Earths safest workplace. The successful candidate will serve as a key member of the WHS Program Management team leading network-level safety risk mitigation injury preventio...

About Amazon Japan OperationsAmazon Japan Operations (JP Ops) is responsible for Amazon Japans end-to-end logistics and operations in Japan operating a large-scale highly integrated supply chain spanning from First Mile to Last Mile. Through Fulfillment Centers (FC) Sort Centers (SC) Delivery Statio...