Customer Experience (CX) Jobs in Tokyo

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Director, Commercial Lead – Analytics Cx Data Solu...

Kantar

profile Tokyo - Japan

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary please apply...Job DetailsDirector Commercial Lead Analytics / CX / Data SolutionsTokyo JapanKantar is the worlds leading AInative...

7 days ago
Full Time

Business Manager Cx Consulting

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

8 days ago
Full Time

Customer Experience Consultant 4pl (12 Month Contr...

Maersk

profile Tokyo - Japan

Key responsibilitiesOwns and manages the customer experience by managing end-to-end shipment process in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholdersI...

20 days ago
Full Time

Customer Experience Continuous Improvement Busines...

Maersk

profile Tokyo - Japan

Purpose of the roleThis role is to drive continuous improvement and support performance management in the Area CX across the assigned business area (Ocean SCM 4PL LCL Air Landside or Customs). This includes anchoring and facilitate project prioritization and readiness in support of CX Leaders and th...

30+ days ago
Full Time

Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

30+ days ago
Full Time

Technical Partner Advisor, Zoom Customer Experienc...

Zoom

profile Tokyo - Japan

Technical Partner Advisor Zoom Customer ExperienceWhat you can expectYoull drive customer retention and expansion across Zooms Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. Youll establish technical standards monitor accou...

30+ days ago
Full Time

Senior Manager, Customer Experience & Solutions (t...

Figma

profile Tokyo - Japan

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams...

30+ days ago
Full Time

Sr. Customer Success Manager

Genesys

profile Tokyo - Japan

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

30+ days ago
Full Time

Customer Experience

Coinswitch

profile Bengaluru - India

Know the Company :PeepalCo is a canopy for brands serving India with tailored wealth-tech products Making Money Equal for All. Founded by Ashish Singhal Govind Soni and Vimal Sagar Tiwari PeepalCos products include CoinSwitch and Lemonn. The Group is backed by blue-chip investors including Andreesse...

30+ days ago
Full Time