Company Policies and Procedures Jobs in Japan

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYPromote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g. brochures promotional materials maps) for promotional events property tours and conferences. Prepare or edit letters invitations monthly and quar...

Description Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). Business-level proficiency in Japanese is required.POSITION SUMMARYCross-Functional ResponsibilitiesThe Rooms - Agent will be assigned duties in both the Front Desk and Club Lounge...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYPerform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing copying). Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders). Promote awareness of brand image internally and e...

DescriptionPOSITION SUMMARYConduct key control audit monitor electronic key boxes issue/receive master keys radios and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to ac...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Organize secure and maintain all files records cash and cash equivalents in accordance with policies and procedures. Record store access and/or analyze computerized financial information. Classify code and summarize numeri...

DescriptionPOSITION SUMMARYApplicants should have a valid work visa for Japan or be eligible to work in Japan.Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food a...

DescriptionPOSITION SUMMARYInstruct group fitness classes (e.g. aerobics spinning strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individuals current exercise program and level of fitness to develop personaliz...

DescriptionPOSITION SUMMARY**日本語スキル必須 / Japanese language skill is a must.**Oversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests chan...

DescriptionPOSITION SUMMARY**日本語スキル必須 / Japanese language skill is a must.**Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g. Bellperson...

DescriptionPOSITION SUMMARY**日本語スキル必須 / Japanese language skill is a must.**Process all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards inf...

DescriptionPOSITION SUMMARYPrepare and cook food according to recipes quality and presentation standards and food prep checklists. Prepare ingredients for cooking including portioning chopping and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances t...

DescriptionPOSITION SUMMARYPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents con...

DescriptionPOSITION SUMMARYPromote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or even...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionPOSITION SUMMARYPromote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or even...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...