Workflow & IT Solution Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Diagnostics one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

As a global leader in clinical diagnostics Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing and are used in hospitals reference and research laboratories and physician offices around the world. Every hour around the world more than one million tests are run on Beckman Coulter Diagnostics systems impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough to rapid and reliable sample analysis to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency clinical confidence adaptive collaboration and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Workflow & IT Solution Specialist is responsible for supporting the implementation configuration and optimization of laboratory automation and IT solutions within customer environments. This role ensures the successful deployment and integration of diagnostic systems and workflows aligning technical solutions with laboratory operational needs.

The specialist works closely with laboratory staff customers and cross-functional teams to execute standard and customized configurations support system installation and drive effective adoption of automation solutions. They provide technical expertise user training and ongoing support to ensure systems operate efficiently improve workflow performance and enhance overall laboratory productivity.

This position reports to the Workflow & IT Manager and is part of the Customer Service EMEA team. The role partners closely with upstream Product teams and downstream functions including Sales Marketing and Project Management and plays a key role in postsales support. The position is based in Italy and operates in a remote working model.

If you thrive in a fastpaced customerfacing environment and want to help build a worldclass Workflow & IT organization read on.

In this role you will have the opportunity to:

• Support the installation configuration validation and integration of laboratory automation and diagnostic IT systems.
• Provide on-site and remote technical support troubleshooting issues to ensure system reliability and performance.
• Deliver training to laboratory staff and customers ensuring effective system adoption and user proficiency.
• Analyze workflows and identify opportunities to optimize laboratory efficiency through automation improvements.
• Act as a technical expert in automation solutions supporting both customers and internal teams.
• Ensure compliance with regulatory requirements and maintain high-quality standards in all implementations.
• Collaborate with cross-functional teams (Sales PMO Service R&D) to ensure successful project delivery.
• Maintain accurate documentation and reporting of system activities performance and continuous improvement actions.

The essential requirements of the job include:

• Bachelors degree in Biomedical Engineering Computer Science or a related field (Masters degree preferred).
• Experience in laboratory automation diagnostic systems or related environments.
• Strong technical knowledge of automated diagnostic systems middleware and laboratory workflows.
• Proficiency with relevant IT systems software tools and diagnostic technologies.
• Strong communication and customer-facing skills with the ability to deliver training and support effectively.
• Fluency in Italian and English plus an additional EU language (Spanish French or German).
• Flexibility to travel 5070% of the time across Italy or Europe and work flexible hours as business needs require

It would be a plus if you also possess previous experience in:

• Working within a European or international team
• Managing projects in complex laboratory or hospital environments

Work Arrangement & Growth

At Beckman Coulter Diagnostics we are committed to building a more sustainable and flexible workforce. This role is eligible for a remote work arrangement working at our customer sites and from home while remaining closely connected to your team and customers. Additional details will be shared during the interview process.

This role is classified under the CCNL Terziario at 3rd level providing a clear and structured framework for job classification growth and development. The expected gross annual salary range is determined based on your experience skills and role-related addition to a competitive salary we offer a comprehensive and attractive benefits package including enhanced pension plan contributions Ticket Restaurant and supplementary health insurance (assicurazione integrativa) designed to support your wellbeing and long-term security

When you join us youll also be joining Danahers global organization where 80000 people wake up every day determined to help our customers win. As an associate youll try new things work hard and advance your skills with guidance from dedicated leaders all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If youve ever wondered whats within you theres no better time to find out.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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