Technical Account Manager B2B

We are looking for a hybrid commercial-technical profile who can own key B2B accounts end-to-end from relationship management and revenue targets to pre-sales technical consulting and solution design. This role bridges sales and technical/FAE functions ideal for someone who can speak both the language of procurement/decision-makers and IT/AV technical stakeholders.

Key Responsibilities

Account Management & Sales

Own and grow a portfolio of B2B key accounts (corporate education government system integrators VARs) in Italy

Develop and execute account plans to meet revenue and market share targets

Build and maintain senior relationships with client decision-makers IT managers and procurement

Negotiate commercial terms pricing and long-term partnership agreements

Identify and pursue new business opportunities within existing and prospective accounts

Report pipeline forecast and account performance to management and regional head office

Technical Pre-Sales / Field Application Engineer

Act as the technical point of contact during the pre-sales cycle: needs assessment solution design product configuration and proof-of-concept support

Translate customer requirements (AV display projection digital signage IFP collaboration systems) into tailored technical proposals

Deliver product demonstrations technical presentations and solution workshops to clients and partners

Support RFP/RFQ responses with technical specifications and compliance documentation

Coordinate with Regional Offices product/engineering teams on technical escalations customization requests and competitive positioning

Provide technical training and enablement to distributors system integrators and resellers

Cross-Functional Collaboration

Work closely with Marketing Channel and Product teams to align technical positioning with go-to-market strategy

Provide market and competitive technical intelligence to inform product roadmap and RO feedback

Support post-sales technical escalation when needed ensuring customer satisfaction and retention

Requirements

Experience

5 years in B2B sales key account management or technical pre-sales (FAE/Solutions Engineer) roles

Proven track record of managing accounts with quota/revenue responsibility

Experience in AV IT hardware display/projection digital signage or related technology sectors strongly preferred

Experience working with system integrators VARs or IT distributors is a plus

Skills

Strong technical understanding of AV/IT solutions (displays projectors interactive flat panels digital signage videoconferencing or networking direct BenQ category experience a plus)

Ability to conduct technical needs analysis and design solution proposals

Excellent negotiation communication and stakeholder management skills

Comfortable presenting to both technical and business audiences

Proficiency with CRM tools; solid Excel/PowerPoint skills

Language

Italian (native/fluent)

English (professional working proficiency required for European HQ interface)

Other

Willingness to travel within Italy for client visits

Driving licence required

Contract We Offer

We offer a challenging position in a global organisation. As well as a permanent contract and a remuneration package which meets market standards we give successful candidates the opportunity to work in an independent way with interesting and variedresponsibilities.

The compensation package includes for indicative purposes only a gross annual salary (RAL) ranging between 35000 and 45000 with the actual amount to be determined based on the candidates qualifications experience and addition a variable compensation component is provided consisting of a quarterly bonus linked to the achievement of agreed performance objectives.