Service Engineer Assistenza Tecnica
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Job Summary
At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
We are looking for a Service Engineer to join our Technical Service Team. The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in his/her service area in the country.
Please note: a valid drivers license is required. The role will cover customer service activities in the Lazio region with possible travel also within the Abruzzo region.
preventive and corrective maintenance required on STERIS/Cantel product lines related product lines and competitive equipment. This includes: disassembling replacing or repairing defective parts; rewiring or reassembling as required; troubleshooting adjusting/calibrating and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e. schematics diagrams technical manuals etc.).
administrative duties as assigned including computer synchronization daily complete service reports maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager. Uses the Corporate applications (Siebel Oracle Sales Connection others) to handle his daily activity.
and maintain effective communicative relationships with customers managers support functions and the sales organization.
a courteous and professional demeanor when working with customers contractors management and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services identifying opportunities and passing leads to management and sales.
duties as assigned by the Service Manager
- Minimum of 2 years of experience in an industrial environment preferably in the medical sector or other regulated industries with general knowledge of washing equipment and sterilization processes.
Strong troubleshooting and diagnostic skills combined with a well-organized and structured approach to maintenance activities.
Good level of computer literacy and solid technical background with effective written and verbal communication skills.
Sufficient technical English proficiency to understand manuals technical documentation and interact with international suppliers.
Completion of a recognized technical training program in mechanical electrical or electronic fields.
- Position requires lifting (up to 25 kgs) bending sitting standing and twisting.
- Must travel extensively to customer sites.
- Overnight travel required.
- Flexible scheduling may be required to accommodate customer needs.
- Must be able to commute within the designated territory.
- Domestic travel required: 85%
In line with our commitment to transparency and equal pay we provide the following information:
- Salary Range: 29.000 - 38.000.
- NCBA: Chimica Concia e Settori Accorpati CONFAPI.
- Incentive Plan eligibility: This position is elegible for incentive plan.
- Car eligibility: elegible for company car.
STERIS strives to be an Equal Opportunity Employer.
Required Experience:
IC
About Company
STERIS is a leading provider of infection prevention and other procedural products and services. Learn more here.
