Senior HR Services Specialist (1 year fixed term contract)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Overview:

We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team. The HR Operations Specialist will play a crucial role in supporting the day-to-day operations of the Human Resources department ensuring smooth and efficient processes across various HR functions. This role requires a thorough understanding of HR operations strong analytical skills and exceptional communication abilities.

Responsibilities:

• Administer and manage HR systems including employee data management benefits administration employee self-service portal time and attendance system etc.
• Process HR transactions such as new hires terminations promotions transfers and benefits enrollments ensuring accuracy and compliance with company policies and guidelines.
• Address employee inquiries and provide guidance on HR policies procedures and programs.
• Assist in the development and implementation of HR policies procedures and guidelines in alignment with local laws and regulations.
• Conduct regular audits to ensure HR data integrity and provide data reports to support business needs.
• Assist with HR projects and initiatives such as talent management performance reviews employee engagement activities etc.
• Stay updated on HR best practices industry trends and legal requirements to ensure compliance and propose process improvements.
• Act as the point of contact for employees and suppliers regarding benefits.
• Manage order requests for meal vouchers including handling cases of lost stolen or deactivated vouchers: inserting new users and ordering new cards.
• Ensure that new hires are included in the insurance coverage and all other benefits.
• Serve as the primary contact for suppliers to renew coverages and update the list of employees on a yearly basis.
• Collaborate with payroll and finance teams to ensure accurate and timely processing of payroll and benefits-related payments including payroll file controls.
• Maintain data accuracy to ensure excellent quality service.

Qualifications:

• Bachelors degree in Human Resources Business Administration or a related field.
• 5 years of experience in HR operations HR administration or related roles.
• In-depth knowledge of HR systems and applications including HRIS (Workday) ATS and payroll process.
• Strong understanding of HR processes policies and procedures.
• Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Exceptional attention to detail and strong analytical skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in MS Office applications including Excel Word and PowerPoint.
• Knowledge of local labor laws and regulations is preferred.
• HR certification (e.g. PHR SHRM-CP) is a plus.
• English/Italian Fluency

Descrizione della Posizione:

Stiamo cercando una figura specializzata in HR Operations organizzata e attenta ai dettagli da inserire nel nostro team. La persona selezionata avrà un ruolo cruciale nel supportare le operazioni quotidiane del dipartimento Risorse Umane garantendo processi fluidi ed efficienti in diverse funzioni HR. Questa posizione richiede una conoscenza approfondita delle operazioni HR solide capacità analitiche ed eccezionali abilità comunicative.

Responsabilità:

• Amministrare e gestire i sistemi HR inclusa la gestione dei dati del personale lamministrazione dei benefit il portale self-service per il personale il sistema di rilevazione presenze ecc.
• Elaborare le transazioni HR come nuove assunzioni cessazioni promozioni trasferimenti e iscrizioni ai benefit garantendo accuratezza e conformità alle policy e linee guida aziendali.
• Rispondere alle richieste del personale e fornire orientamento su policy procedure e programmi HR.
• Supportare lo sviluppo e limplementazione di policy procedure e linee guida HR in linea con le leggi e normative locali.
• Condurre audit regolari per garantire lintegrità dei dati HR e fornire report per supportare le esigenze aziendali.
• Collaborare a progetti e iniziative HR come talent management valutazioni delle performance attività di engagement del personale ecc.
• Mantenersi aggiornati sulle best practice HR tendenze del settore e requisiti legali per garantire la conformità e proporre miglioramenti dei processi.
• Fungere da punto di contatto per il personale e i fornitori riguardo ai benefit.
• Gestire le richieste di ordine per i buoni pasto inclusa la gestione di casi di tessere smarrite rubate o disattivate: inserimento di nuovi utenti e ordine di nuove tessere.
• Garantire che le nuove assunzioni siano incluse nella copertura assicurativa e in tutti gli altri benefit.
• Fungere da contatto principale per i fornitori per il rinnovo delle coperture e laggiornamento annuale dellelenco del personale.
• Collaborare con i team payroll e finance per garantire lelaborazione accurata e tempestiva degli stipendi e dei pagamenti relativi ai benefit inclusi i controlli sui file payroll.
• Mantenere laccuratezza dei dati per garantire un servizio di eccellente qualità.

Requisiti:

• Laurea in Risorse Umane Amministrazione Aziendale o campo correlato.
• Esperienza di oltre 5 anni in operazioni HR amministrazione HR o ruoli correlati.
• Conoscenza approfondita di sistemi e applicazioni HR inclusi HRIS (Workday) ATS e processi payroll.
• Solida comprensione di processi policy e procedure HR.
• Eccellenti capacità organizzative con abilità di gestire più attività e stabilire priorità efficacemente.
• Eccezionale attenzione ai dettagli e solide capacità analitiche.
• Eccellenti capacità di comunicazione verbale e scritta.
• Capacità di mantenere la riservatezza e gestire informazioni sensibili con discrezione.
• Competenza nelluso delle applicazioni MS Office inclusi Excel Word e PowerPoint.
• La conoscenza delle leggi e normative del lavoro locali è preferibile.
• Certificazione HR (ad es. PHR SHRM-CP) costituisce un plus
• Inglese/Italiano fluenti

Estimated compensation for this position:
35000..00 EUR per year
Final compensation packages are determined by various considerations including but not limited to skills and competencies assessed on the basis of objective criteria.

Estimated compensation for this position:

Final compensation packages are determined by various considerations including but not limited to skills and competencies assessed on the basis of objective criteria.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.