Senior Business Analyst

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:
You will play a crucial role in leading requirements discussions with clients and finalizing business needs from merchant acquiring banks or financial institutions. This role based in our Milan office is vital in ensuring successful delivery of comprehensive solution documents and facilitating strong relationships with internal stakeholders and third parties.

The Business Analyst Merchant Solutions is responsible for working closely with clients product teams technology teams and third-party partners to gather analyze and document business requirements for merchant acquiring and payment solutions. The role serves as a bridge between business stakeholders and delivery teams ensuring client requirements are translated into scalable efficient and compliant payment solutions.

This position requires strong expertise in merchant acquiring payment processing card schemes payment gateways switching settlement reconciliation and related value-added services

What Youll Do:

• Draft end-to-end merchant acquiring solutions for banks or financial institutions.
• Gather requirements identify appropriate solutions and ensure successful implementation of merchant solutions
• Identify analyze research and resolve functional queries from internal teams and third parties
• Ensure the prompt resolution of moderate to complex queries from internal teams and external partners
• Interact and communicate effectively with various internal departments
• Utilize knowledge of acquiring solutions platforms systems and technical expertise
• Act as a consultant understanding system parameters and options
• Identify systemic and business-impacting trends and escalate through proper leadership channels

Experience youll need to have:

• Extensive SME Functional knowledge in Merchant Acquiring Solutions covering payment gateway authorization switches scheme clearing & settlements merchant pricing interchange and scheme fees financial reconciliations
• Fluent in Italian & English
• Prior experience working within the payments industry

Salary starting at 60300 - negotiable depending on experience

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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