Sales Operations Supervisor

The Sales Operations Supervisor is responsible for the sales process to reference customers in quantitative terms (budget turnover profitability) and qualitative terms (application of the Brand instructions in the choice of products) operating in line with the instructions received. The Sales Operations Supervisor supervises the correct execution of customer purchase orders in terms of quantity (budget) and quality ensuring that the Brands instructions regarding product choice are respected.

The main objectives of the position include:

• Supervision execution and guarantee of all activities related to product management space design and in general preparation of sales campaigns for showrooms including support in scheduling appointments with customers in line with the Brand guidelines

• Upon request of the Management planning of the sales campaign and support in defining the budget ensuring the achievement of quantitative and qualitative objectives in terms of purchase orders

• Support the Sales Direction in developing the reference market and channel (customers and sales)

• Verifies the correct execution of customer purchase orders in terms of quantity (budget) and quality ensuring that the Brands instructions are respected

• Studies and processes a preliminary evaluation of assigned customers to define a product assortment compliant with the customer type and maximize company profits

• Maintains and promotes constant contact with the network to analyze manage and report any customer complaints and product trends

• Deepens and keeps their knowledge of the collection and seasonal projects constantly updated

• Contributes to the development of the sales teams skills through suitable online and offline training activities. These skills must include in particular: products customers and sales techniques

• Develops the reference market by identifying new business opportunities and growing the assigned customer portfolio

Qualifications :

• Fluent in Italian and English (spoken and written)

• Proven experience in showroom management

• Previous experience in a luxury environment is highly preferred

• A natural ability to build long-term trust-based relationships with clients 

• Excellent organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced deadline-driven environment

• Flexibility and willingness to travel 

Remote Work :

No

Employment Type :

Full-time