RV Analytic Consultant

About the role

The Analytical Customer Success Consultant is an individual contributor within NIQs Regional Retail Customer Success HQ this role you will partner closely with the headquarter of a strategic global retailer acting as a trusted advisor who translates complex business challenges into clear data-driven recommendations.

You will combine strong analytical expertise with stakeholder management to support strategic decision-making and drive measurable commercial impact across markets. This is an ideal opportunity for someone who enjoys turning data into action influencing senior stakeholders and building long-term partnerships in an international environment.

The role is based in Milan and operates within a highly collaborative European setup working closely with teams across Italy France Germany and other markets.

You will work in a hybrid model combining remote work with at least one day per week in the Milan office. Strong English skills are essential.

Key responsibilities

Act as the primary Customer Success partner for a strategic retailer HQ building and maintaining trusted relationships with senior stakeholders

Translate business priorities into structured analytical briefs and lead the development of clear actionable recommendations

Leverage deep customer analytics expertise and collaborate with Analytics Product RMS CPS and local Customer Success teams

Ensure cross-country alignment and consistency in delivery across European markets

Identify and develop commercial opportunities to strengthen and expand the partnership

Apply NIQ data tools and analytical frameworks to address key business topics such as pricing promotion and revenue optimization

Present insights in both formal and informal settings (virtual and in-person) adapting communication to different audiences

Contribute to internal initiatives fostering collaboration and supporting broader NIQ objectives

Qualifications

3 years of experience in Customer Success Account Management or Consulting ideally within market research analytics FMCG or T&D environments

Strong understanding of T&D and retail dynamics (manufacturerretailer relationships)

Proven ability to build and manage senior stakeholder relationships

Strong analytical mindset with excellent numerical skills

Consulting-style communication skills with the ability to simplify complex insights into clear compelling stories

Proactive and structured way of working with the ability to operate independently in a fast-paced environment

Experience leveraging digital tools and AI to enhance productivity and insight generation

Advanced Excel and PowerPoint skills; Power BI is a plus

Fluency in Italian and English (written and spoken); additional European languages are an advantage

University degree or equivalent professional experience

What we offer

Flexible hybrid working model

Volunteer time off

LinkedIn Learning access

Employee Assistance Program (EAP) for emotional and mental wellbeing

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Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time