Reactive Group Sales Manager The St. Regis Venice

Are you passionate about building strong relationships generating new business opportunities and turning exceptional events into unforgettable experiences As a Reactive Group Sales you will play a key role in driving the hotels commercial success by identifying developing and securing group business opportunities that contribute to revenue growth and position The St. Regis Venice as a premier luxury and MICE destination.

If you are results-driven commercially minded and thrive on developing strategic relationships with clients from around the world we would love to meet you!

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing guest services front desk or related professional area OR 2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• University degree in Business Administration Marketing Hotel and Restaurant Management.
• Lodging sales experience.
• Account management experience.
• Marriott sales systems experience
  

CORE WORK ACTIVITIES

• Managing Sales Activities
• Identifying developing and managing business opportunities for group accommodation meetings incentives conferences and special events.
• Developing and implementing sales strategies aimed at maximizing revenue and market share within the group segment.
• Managing the entire sales cycle from prospecting and lead generation through negotiation contract signing and post-sale follow-up.
• Building and maintaining strong relationships with clients event planners travel agencies destination management companies and key accounts.
• Preparing customized proposals contracts and presentations tailored to each clients specific requirements.
• Conducting site inspections hotel presentations and sales appointments to showcase the hotels facilities and services.
• Monitoring market trends competitor activity and emerging business opportunities to enhance sales performance.
• Working closely with Revenue Management teams to optimize pricing availability and profitability for group business.
• Collaborating with Events Operations and Catering teams to ensure seamless execution of contracted programs and events.
• Maintaining accurate and up-to-date client pipeline and contract information within Marriotts sales systems.
• Preparing sales reports forecasts and performance analyses for leadership teams.
• Ensuring compliance with Marriott International sales standards policies and procedures.
• Contributing actively to the achievement and surpassing of revenue and production goals established by the hotel.
• Understands the overall market (e.g. competitors strengths and weaknesses economic trends supply and demand etc.) and knows how to sell against them.
• Partners with Sales to identify new group/catering business and achieve personal and property revenue goals.
• Provides expert knowledge on local destination (e.g. local attractions events etc.)
• Coordinates with all sales channels to educate selling engines on property attributes and business needs.
• Verifies echannels and websites are updated with accurate details about the property.
• Provides other sales support as needed upon direction from General Manager (GM) or sales leadership within the overall sales strategy
• Performs other duties as assigned to meet business needs.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to Marriott.
• Drives customer loyalty by delivering service excellence throughout each customer experience.

What we are looking for in you

• Previous experience in hotel sales group sales MICE events hospitality business development or a similar commercial role.
• Strong negotiation communication and relationship-building skills.
• A customer-focused mindset with a passion for delivering tailored solutions and exceptional experiences.
• A proactive organized and results-oriented approach to achieving business objectives.
• Strong analytical skills with the ability to interpret market trends sales reports and business opportunities.
• Confidence working in international and multicultural environments.
• Experience using CRM platforms hotel sales systems and business development tools.
• Excellent collaboration skills and the ability to work effectively with multiple departments.
• Fluency in Italian and English; additional languages will be considered a strong advantage.