Project Coordinator 100 (FTE) MILAN

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Project Coordinator

Location: Milan

About the role:

Youll be a central coordinator in a high-output in-house studio managing the flow of content production projects from brief to delivery. The work spans video and post-production web content (static and dynamic) eCommerce assets print and point-of-sale materials often across multiple projects at once.

This is a client-facing position that requires someone organised calm under pressure and genuinely engaged in the craft of content production. Youll act as the connective tissue between client and creative team translating requirements clearly tracking progress and ensuring every deliverable lands on time and to the right standard

What you will be doing:

• Partner with the client to understand content requirements across stills video animation and digital formats and brief the creative team with clarity and precision.
• Coordinate multiple projects simultaneously managing timelines and keeping all stakeholders informed of progress changes and potential risks.
• Review content at every production stage to confirm accuracy brief alignment and adherence to brand guidelines before delivery.
• Input and maintain accurate up-to-date project data in the studio management system supporting visibility and accountability across the team.
• Support production workflows across eCommerce content print materials and point-of-sale assets flagging issues early and proposing practical solutions.
• Build strong working relationships with client stakeholders responding promptly and professionally to requests and feedback.
• Contribute to a collaborative team culture sharing knowledge seeking feedback and actively looking for ways to improve how the studio operates.
• Develop your expertise in digital and print production taking ownership of your learning and growth within the role.

What you need to be great in this role:

• A proactive solution-oriented approach: you move projects forward and find practical ways through challenges.
• Strong organisational skills with the ability to manage multiple workstreams simultaneously without losing attention to detail.
• An understanding of digital and print content production including eCommerce web content video and point-of-sale materials.
• Clear confident communication you listen actively ask the right questions and keep people informed at every stage.
• The ability to stay calm and clear-headed in a fast-paced client-facing environment.
• A collaborative mindset and genuine enthusiasm for working with people across different disciplines and skill sets.
• Professional proficiency in English written and spoken essential for this role.
• Professional proficiency in Italian is a strong advantage for this Milan-based client-facing position.
• Experience in a communications or marketing agency environment.
• Familiarity with project management or studio management platforms.
• A background in marketing communications or a related field through study work or self-directed learning.
• Basic proficiency with Gen AI tools relevant to content coordination and production workflows.
• Curiosity about how AI can support project tracking communication and content quality.
• Willingness to develop prompting skills and explore AI-assisted ways of working.
• Agentic mindset: the ability to break complex projects into clear steps and find efficient resourceful paths to delivery.

Req ID: 17457

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Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.