People & HR Operations Specialist Italy
Job Summary
We are aSoftwareProductCompanywith a global footprint in theFinTechsector. With more than 9000 professionals across 30 offices worldwide we provide solutions combining tradingandworkflow automationmarket data and advanced business intelligence.
The HR Operations & Talent Support Specialist plays a key role in supporting the endtoend employee lifecycle and the daytoday execution of HR processes across the organization.
This role combines HR operations talent acquisition support data and reporting and process automation with a strong focus on accuracy compliance and employee experience. You will work closely with HR colleagues hiring managers and external partners contributing to efficient and scalable HR operations while proactively improving processes through technology and AIdriven tools.
- Maintain and update employee data across HR systems ensuring accuracy and GDPR compliance
- Support HR administration across the employee lifecycle including contracts payroll inputs onboarding transfers and offboarding in line with Italian labor law and CCNL
- Act as a first point of contact for employee inquiries providing timely and serviceoriented HR support
- Assist with recruitment activities including job postings candidate screening interview scheduling and ATS management
- Coordinate with hiring managers staffing agencies and external partners
- Support compliance activities reporting and internal HR documentation
- Leverage AI and automation tools to streamline HR processes and improve operational efficiency
- Contribute to employer branding engagement initiatives and internal communications
- Collaborate crossfunctionally with internal teams across legal entities
- Masters degree in Humanities Digital Humanities Economics Law or related fields
- 25 years of experience in an HR Generalist or HR Operations role
- Strong knowledge ofItalian labor law and CCNL regulations
- NativeItalian speaker with English proficiency (minimum B2)
- Handson experience with HRIS platforms (e.g. Workday SAP SuccessFactors Zucchetti or similar)
- Strong analytical skills with advancedExcel (pivot tables lookup functions Power Query)
- Experience withBI tools (Power BI Tableau Looker) for HR reporting and dashboardsFamiliarity with AI / LLM tools (e.g. ChatGPT Copilot Claude) and interest in applying them to HR workflows
- Organized detailoriented and comfortable working in a fastpaced servicedriven environment
Required Experience:
IC
About Company
ION financial software improves decision making, simplifies complicated processes and empowers you by providing the right tools.