MES IT Coordinator

Position Overview

The Site MES IT Coordinator will support Manufacturing Execution System (MES) project implementation and post-go-live support at the manufacturing site level. This role will act as the key. Coordination point between site users Global MES teams IT Infrastructure ERP offshore development/configuration teams vendors and implementation partners. The role requires a strong functional and technical understanding of MES platforms and manufacturing processes with the ability to drive clarity in requirements support business process reengineering manage site-level MES governance and coordinate activities across the MES lifecycle from project start and site readiness through go-live hypercare and steady-state support.

Key Responsibilities

• Act as the main site-level IT coordinator and governance contact for MES project and support activities.
  
• Build strong working relationships with Operations Quality MSAT Validation site IT Global MES Infrastructure ERP vendors and implementation partners to drive alignment.
  
• Coordinate MES lifecycle activities including requirements design build testing training go-live hypercare support handover and steady-state operations.
  
• Track site-level MES actions risks issues dependencies decisions and readiness items with clear ownership and follow-up.
  
• Coordinate technical and functional discussions between site users Global MES teams and offshore development/configuration teams.
  
• Support business process reengineering and help align site processes with the core MES template standard ways of working and practical shopfloor needs.
  
• Drive clarity in MES requirements by capturing site feedback process gaps user needs and local constraints in a structured way.
  
• Support site readiness activities including infrastructure user access shopfloor devices printers scanners terminals interfaces and connectivity.
  
• Coordinate required testing and compliance-related activities by helping site teams participate provide inputs and close actions as needed.
  
• Log track and escalate MES issues to the right support teams with clear business impact priority and required details.
  
• Support creation and update of MES-related documents such as SOPs work instructions user guides support guides and training materials.
  
• Ensure smooth communication between site teams Global MES teams support teams and offshore delivery teams.
  

Compliance & Documentation

• Support site documentation readiness for MES processes user roles support model SOPs work instructions user guides and training materials.
  
• Coordinate required compliance and CSV inputs with Quality and Validation teams while keeping the role focused on site MES coordination and readiness.
  
• Ensure site-level documentation and support materials are updated when MES processes access devices interfaces or support models change.
  
• Maintain clear site records for key decisions open actions issue follow-ups knowledge transfer and support handover.
  

Continuous Improvement

• Manage site-level MES governance by coordinating demand changes open tickets priorities escalations and improvement items.
  
• Coordinate L2/L3 site support after MES implementation and support users with MES issues questions and support follow-up.
  
• Work with Operations Quality MSAT Validation Global MES and support teams to ensure MES does not become a bottleneck for site operations.
  
• Identify recurring issues support gaps training needs process pain points and improvement opportunities to strengthen MES operations at the site level.
  
• Support site-level MES change requests impact assessment testing coordination documentation updates training coordination and adoption follow-up.
  

Requirements

Qualifications

• Bachelors degree or equivalent experience in Engineering Computer Science Life Sciences Information Technology or related field.
  
• Experience supporting MES implementation or site IT project coordination in manufacturing environments.
  
• Deep understanding of manufacturing processes shopfloor operations and MES platforms.
  
• Strong functional and technical understanding of MES applications interfaces user access infrastructure shopfloor devices and support processes.
  
• Experience in business process reengineering process alignment requirements clarification and translating site needs into clear MES requirements.
  
• Understanding of regulated manufacturing environments and CSV expectations is preferred.
  
• Experience coordinating with business users Operations Quality MSAT Validation IT Infrastructure vendors implementation partners offshore development teams and support teams.
  
• Ability to support users at site level during implementation go-live hypercare steady-state operations and issue resolution.
  

Key Proficiencies

• Excellent stakeholder management coordination communication follow-up issue tracking and relationship-building skills.
  
• Ability to develop strong relationships with Operations Quality MSAT Validation site IT Global MES and offshore development teams to drive alignment.
  
• Deep knowledge of MES platforms; experience with Rockwell MES is preferred and knowledge of Werum PAS-X Siemens Opcenter or other MES applications is good to have.
  
• Understanding of MES integration with ERP LIMS automation systems barcode systems label printing reporting systems and shopfloor devices is preferred.
  
• Ability to manage MES governance at site level including priorities open issues changes risks decisions and support readiness.
  
• Ability to drive clarity in requirements and work effectively with both site teams and offshore development/configuration teams.
  
• Practical problem-solving approach with focus on keeping MES activities moving users supported and site operations protected from MES-related bottlenecks.