Key Account Manager
Job Summary
To achieve revenue targets through the retention and growth of existing customers (T1 T2 T3) and hunting prospects. Is field based.
Sales
- Identify new clients and qualify new opportunities
- Identify key contacts within existing accounts; cross selling and upselling accordingly
- Develop and maintain account plan to support revenue goals and objectives
- Build and implement an effective contact strategy
Processes
- Understand Experians proposition and be able to articulate this in the context of the client/s requirements. Have broad
- knowledge of the market we operate in and our competitors
Client
- Forecast accurately and consistently on a monthly basis and effectively manage client debt
Operational
- Ensure all KPIs surrounding client contact retention and growth are met.
Customer
- Actively contribute to a culture that achieves the business goals delights customers and keeps consumer advocacy at the heart of everything we do.
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making.
- Deliver great clients and consumers service and seek to exceed client / consumer expectations.
Regulatory Governance and Control
- Adhere to all regulatory requirements within role responsibility and escalate issues quickly.
- Pro-actively identify risks and make recommendation to mitigate these.
- Understand and adhere to specific regulatory obligations and company policies and procedures.
Performance Management
- Understand and participate in Elevate Performance ensuring stretching personal objectives a personal development plan and regular self and team feedback.
- Comply with the Training and Competency requirements and complete required training in a timely manner.
Knowledge Skills and Experience
- Drive determination and the ability to self-motivate
- Ability to build and sustain effective business relationships
- Fluency in data analytics and business process management
- Proven ability to articulate complex propositions in terms of business value
- Excellent commercial acumen and negotiation skills
- Outstanding networking and communication skills
- Strong written communication
- Demonstrable leadership of others
Qualifications :
- Key Account Manager Senior
- 10 years experience in consultive sales roles ideally in the sortwere / data industry
- Knowledge / Network about financial industry (banks / financial house / payment institutions / ...)
Additional Information :
CCNL: Metalmeccanico
Salary range 52.10000 - 67.75000
LevelEB8
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Remote Work :
No
Employment Type :
Full-time
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more