Italian Voice Customer Service Representative

Qualified applicants will be contacted via email regarding the next steps in the hiring process.

We are seeking a professional Italian-speaking Voice Customer Service Representative to support customer interactions communication projects and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills a professional speaking voice and the ability to engage naturally with customers while maintaining a high level of professionalism.

• Handle customer interactions in Italian via voice-based platforms.
• Communicate clearly professionally and courteously.
• Follow scripts guidelines and communication protocols when required.
• Accurately document interactions and feedback.
• Maintain high-quality customer service standards.
• Meet performance goals and project deadlines.

• Native Italian speaker.
• Excellent verbal communication and interpersonal skills.
• Clear pronunciation and professional speaking voice.
• Strong listening and problem-solving abilities.
• Reliable internet connection and a quiet work environment.
• Ability to work independently and follow instructions.

• Previous customer service call center support or communication experience.
• Experience with CRM systems and customer support tools.
• Familiarity with AI language or localization projects.

Qualified applicants will be contacted via email regarding the next steps in the hiring process.