Italian Customer Advisor for Global Consumer Electronics Brand Milan, Italy
Job Location:
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Job Summary
Do you want to be part of a team whose motto is innovation for a better life
Are you Italian native or fluent with strong English communication skills
Looking to make your career in a multicultural environment
So we have the perfect opportunity for you!
Your future project: join our Italian Customer Support team.
Our client is one of our top clients focus on delivering the best technologies TV and Home entertainment Mobile Appliances and Computer products.
As a customer service specialist in this project your daily responsibilities will include:
- Being part of a team specialized in offering support through written and phone communication
- Transforming customer support queries in unique experiences
- Meet and exceed our service quality goals compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role you will need to have:
- Native or proficient level of Italian (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
- Ability to pick up new technology quickly
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Italy
- Be a local candidate and available to work 100% from our site in Milan
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
We believe in memorable associate experiences. Here you can improve your quality of life and grow your career.
Apply today!
Required Experience:
Unclear Seniority
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
