IT Engineer (L.6899)

Championing Diversity: People with disabilities encouraged to apply (L.68/99)

We Welcome Everyone!

This role is part of our commitment to fostering an inclusive workplace: this is why Satispay mainly dedicates this job opportunity to candidates eligible under specific employment protection laws including those with disabilities or other protected status in line with Italian law (L.68/99). We encourage candidates from all backgrounds to apply.

Still willing to apply for the role This specific application form is dedicated mainly to candidates with disabilities. However we value diversity and talent in all its forms and everyone is welcome to apply for a job at Satispay! If youre interested in the role but youre not a candidate with disabilities visit the following link and apply here.

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.

That means making financial services easy and accessible for over 6.5M users. We started with payments then benefits investing cards... and were not done. Not even close.

We follow the same logic every time: find a real problem solve it properly then look for the next one. The destination To build the most loved financial platform in the world.

If you own outcomes rather than tasks stay close to what users need and refuse to wait for someone else to fix whats broken youll find people here who work exactly in the same way. And together youll build something worth being proud of.

What youll be doing

As our IT Engineer youll be the person who keeps our devices tools and access secure and running so everyone can move fast and build great products.

Youll treat IT operations as an enabler for the whole company always looking to automate secure and simplify.

Heres what your day-to-day will look like:

• Process Automation - Build and maintain automation workflows with tools like n8n and Make connecting our business systems and removing repetitive manual work.

• Support & Troubleshooting - Take on the complex tickets that go beyond first-line support: triage investigate fix.

• SaaS Administration - Run and secure our core cloud services (Google Workspace Slack Keeper) including onboarding offboarding and security policies.

• Endpoint Management - Configure and deploy devices through MDM (mobile device management) platforms (Jamf Knox Google Workspace) and monitor endpoint security with EDR (endpoint detection and response) tools to stop threats early.

• IT Asset & Service Management - Manage hardware from purchase to retirement and use our ITSM (IT service management) platform to prioritise tickets by business impact and SLAs (service level agreements).

• Network Management - Manage and troubleshoot our local network including Wi-Fi firewall and DNS so we rely less on external providers during outages.

Who were looking for

This role needs someone passionate about technology and automation who treats IT operations as a key enabler for the whole company always looking for ways to optimize secure and streamline.

• Workflow Automation - Hands-on experience building and maintaining complex integrations with tools like Make and n8n.

• IT Operations - Proven experience in Tier 2 IT support and in managing local network infrastructure.

• Identity & Access Management - Strong skills in managing user identities and access across core business tools like Google Workspace.

• Endpoint & Security - Familiarity with modern MDM solutions (Jamf Knox) and EDR tools for proactive threat mitigation.

• Hardware Lifecycle - Solid understanding of IT asset management and ticket prioritisation methods.

CareAbout: how we support your impact

We move fast and evolution never stops. Its a fun ride but it can be challenging. To make sure our people truly thrive were committed to making their lives easier both in the office and out in the world. Thats why we created CareAbout:

• Health (Private insurance for you and your family psychological support with Serenis mental health workshops)

• Financial resources (Stock Option Plan Meal vouchers Relocation support if youre moving countries)

• Growth and development (Professional development programs Internal mobility Language courses with Preply)

• Flexibility (Unlimited PTO Hybrid working policy* Flexible working hours)

• Family (Enhanced parental leave Additional leave for child sickness)

*We embrace two days per week in-office (Tuesday and Thursday) with the option to request extra remote time.

Initial salary: Starting from 32000 gross per annum

This baseline is set using objective gender-neutral criteria for the roles core requirements. However we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer
At Satispay were proud to be an equal opportunity employer. We celebrate diversity and inclusion welcoming individuals of all backgrounds. This opportunity is open to everyone regardless - for instance - of race colour religion sex gender identity sexual orientation and national origin.
Join us in a workplace where everyone belongs!

Learn more about us
Our values and pillars arent just fancy words on a page - they really shape everything we do. Explore them here.

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