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HR Manager Italy

Foundever


Job Location:

milan - Italy

Monthly Salary: Not provided by the employer
Posted: 16 September 2026 (Yesterday)
Application Deadline: 14 December 2026
Vacancies: 1 Vacancy

Job Summary

Job Summary

The HR Manager is responsible for ensuring legal compliance across all employment-related matters
while providing expert guidance on labor law employee relations and risk management. This role serves
as a key advisor to leadership and HR teams ensuring alignment between Italian labor legislation and
Foundevers global HR policies.

Key Responsibilities

Employment Law & Compliance
Ensure full compliance with Italian labor legislation collective bargaining agreements and
regulatory requirements.
Monitor changes in employment law and proactively advise leadership and HR stakeholders on
potential impacts and required actions.
Support the development review and implementation of HR policies procedures and
employment documentation in line with legal requirements.
Employee Relations & Case Management
Lead and manage complex employee relations cases including disciplinary actions grievances
investigations and terminations.
Provide expert guidance on performance management processes to ensure legal soundness and
consistency.
Act as a subject matter expert for sensitive cases ensuring fair treatment and risk mitigation.
Advisory & Stakeholder Partnership
Serve as a trusted advisor to senior leaders HR Business Partners and operational teams on
labor law and employee relations matters.
Support negotiations with works councils unions or employee representatives when applicable.
Liaise with external legal counsel labor authorities and regulatory bodies as required.
Risk Management & Governance
Identify employment-related legal risks and propose mitigation strategies.
Support audits inspections and internal reviews related to labor compliance.
Ensure accurate documentation and record-keeping to support legal defensibility.
Training & Knowledge Sharing
Deliver training and guidance to managers and HR teams on labor law employee relations and
best practices.
Promote consistent and compliant application of HR policies across the organization.

Qualificaltions and Competencies

Degree in Law (mandatory); specialization in Labor or Employment Law is highly preferred.
Minimum of 58 years of experience in employment law HR legal advisory or employee
relations roles.
Strong practical knowledge of Italian labor legislation and employment practices.
Experience working in a multinational or matrixed organization is an advantage.
BPO experience preferred

The ideal candidate also has exceptional verbal and written communication and interpersonal skills as well as high ethical standards discretion and professionalism


Required Experience:

Manager


About Company

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Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.

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