Health Club HostHostess

The Role

At Soho House a Health Club Host is the face of the fitness and Spa area providing a warm welcome excellent service and continuous support to ensure members and guests enjoy a clean safe and motivating workout environment

Your main responsibility is a blend of hospitality and operational support helping members feel at ease offering guidance on equipment and ensuring the gym floor is immaculately maintained.

What we are looking for...

A successful Health Club Host for Soho House will ideally have up to 2 years experience in a busy high-profile venue and a natural flair for first class service. Youll be reliable friendly and happy to be a key part of the team that strives for success.

Main duties

• Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
• Controlling flows ensuring safe practices of Members and Guests;
• Responsible for procedures related to opening and closing of the departments;
• Accounting of bill payments via Book4Time;
• Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
• Ensure cleanliness of departments changing rooms and group training studios on daily basis;
• Ensure clean towels are stocked inside changing room and 3x3 outside each changing room;
• Transportation of dirty towels and trash from the changing room(s);
• Restocking of amenities changing room(s);
• Reporting of any defects in changing room(s) and/or in the Gym;
• Vacuum sweep and mop daily;
• Sanitization of equipment;
• Understanding and knowledge of property amenities and services;
• Assisting guests as needed;
• Performs other duties as assigned by supervisor/manager.

Requirements

• Minimum of 2 years experience in similar capacity
• Flexible schedule
• Capability to stand for many hours
• Detail & Service Oriented
• Experience in reception or office management
• Ability to multitask and work in a fast paced environment
• English language is a must.

Benefits:

• RAL: 23.74000
• Staff Canteen
• Soho Friends Membership
• Monthly Staff Screenings & Staff Gym Classes
• 50% Discount on Cowshed Spa
• 50% F&B Discount
• Global Benefits: Any Bedroom Any House 100 per night
• 50% Discount Public Restaurants
• Birthday Gift: 1 day OFF Voucher
• House Hero and Introduce a Star Program
• Corporate Benefits (access discounts platform)