Digital Service Engineer Homogenizers
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Job Summary
In this role you will leverage your industrial expertise to monitor and analyze machine behavior support customers remotely and actively contribute to the evolution of our digital service offerings.
This position offers the opportunity to combine hands-on engineering knowledge with modern digital tools working in an international environment to deliver real impact on machine performance reliability and sustainability.
Responsibilities / Tasks
Your Responsibilities
- Ensure reliable operation of connected homogenizers through proactive monitoring and performance optimization
- Analyze critical incidents and identify root causes to improve machine reliability
- Translate machine and process expertise into scalable digital solutions (monitoring concepts diagnostic logic data-driven features)
- Contribute to digital product improvement through data-driven insights
- Collaborate with service engineers product teams and data specialists
- Develop best practices (troubleshooting diagnostics knowledge base) to scale expertise
- Support internal teams and customers in using digital tools for proactive maintenance
Your Profile / Qualifications
- Degree in Mechanical Engineering Process Engineering Mechatronics or similar
- Several years of hands-on experience in industrial service commissioning troubleshooting or maintenance of complex machinery
- Strong understanding of machine behavior failure modes and customer operations in industrial environments with the ability to analyze technical issues holistically and identify root causes
- Experience in interpreting machine data operational parameters and system behavior combined with the ability to read and understand mechanical and electrical documentation and drawings
- Experience with high-pressure process equipment such as homogenizers is a strong advantage
- Affinity for digital tools data analysis and remote service environments with willingness to learn monitoring platforms and data-driven diagnostics
- Structured and analytical mindset with the ability to translate data and operational insights into actionable improvements
- Strong collaboration and communication skills to work across service engineering data and product teams and convey technical findings effectively
- Proactive improvement-driven mindset with a focus on scalable solutions rather than one-off fixes
- Willingness to travel (2030%) for on-site analysis and knowledge exchange
- Fluent in Italian and good English; German is a plus
The position falls under the Italian National Collective Labour Agreement (CCNL) for the Metalworking Industry with job classification and level to be defined based on the candidates experience and skills.
The indicative gross annual salary range for this role is between 35000 and 50000 depending on experience technical expertise level of autonomy and market alignment.
The overall compensation package may also include variable components and additional company benefits which will be discussed during the selection process.
GEA is proudly certified as a Top Employer confirming our commitment to employee well-being development and empowerment.
Ready to engineer a better world with us Apply today and lets build something extraordinary together.
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Required Experience:
IC
About Company
GEA makes an important contribution to a sustainable future with its solutions and services, particularly in the food, beverage and pharmaceutical sectors.
