Digital Account & Customer Success

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better world!

We are looking for a proactive and results-driven Digital Account & Customer Successto achieve sales and profitability targets for our digital offerings (software hardware and devices) in Italy. You will support Field Sales in pre-sales activities provide product training and proactively visit prospects and customers to sell software solutions.

• Achieve sales and profitability targets for our digital offerings (software hardware and devices).
• Support Field Sales in pre-sales activities providing product training on our Wellness Network offering.
• Define a list of prospects and customers to proactively visit and sell software solutions regardless of existing equipment opportu-nities.
• Educate and activate customers through e-learning live education and tutoring to ensure the highest usage of the Mywellness platform and maximize active users.
• Build best practices based on successful customer case histories to demonstrate the value of our digital solution offering.
• Provide reliable and structured forecast and pipeline management.
• Promote and plan initiatives to maximize customer satisfaction.
  

Ideally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical. Experience of or a proven interest in the fitness industry is highly desirable along with excellent account management/solution selling/strategic thinking/relationship skills.

What you should bring:

• 2-3 years of experience in digital sales or a related field.
• Experience in the fitness and wellness industry.
• Excellent English proficiency and strong knowledge of digital products and market trends.
• Proven track record in achieving sales targets and managing sales processes.
• Strong analytical skills and ability to conduct market analysis and benchmarking.
• Demonstrated project management and goal orientation abilities.
• Experience in coordinating cross-functional teams and managing customer relationships.
• Excellent negotiation and sales techniques.
• Ability to manage multiple tasks and projects simultaneously.
  

We believe great work deserves great recognition. For this role we offer an annual gross salary (RAL) between 30000 and 40000 based on your level of experience technical skills and scope of responsibilities in accordance with the applicable National Collective Labour Agreement (CCNL Metalmeccanici). On top of that joining Technogym means being part of a culture where your growth wellbeing and impact truly matter.

Technogym is an equal opportunities employer in compliance with Italian Legislative Decree no. 198/2006 (Code of Equal Opportunities) and Law no. 162/2021 on gender equality certification. Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!