Customer Support Specialist Greece
Job Summary
Job Title: Customer Support Specialist (Remote / On-site) - Greece
Languages Required:
- Italian English
- French English
- Portuguese English
Location: Athens Greece On-site or Remote (within Greece)
About the Role:
We are looking for motivated and customer-oriented Customer Support Specialists fluent in English along with one of the following languages: Italian French or this role you will assist international clients via chat email and phone providing top-tier service and issue resolution.
Key Responsibilities:
- Handle customer inquiries efficiently through phone email and live chat in your assigned language and English.
- Provide accurate information and troubleshoot issues regarding customer accounts services or products.
- Maintain high customer satisfaction by resolving inquiries in a timely and professional manner.
- Collaborate with team members and internal departments to escalate complex cases.
Requirements:
- Fluency (C1/C2) in Italian French OR Portuguese.
- Professional working proficiency B2 in English.
- Strong communication and interpersonal skills.
- Basic computer literacy and ability to adapt to new software tools.
- Previous experience in customer support or call center operations is a plus but not required.
- Eligible to work in Greece (EU citizenship or valid work permit).
What We Offer:
- Competitive salary package language bonuses.
- Flexible work arrangements (On-site in Athens or Remote options).
- Relocation support package for candidates moving to Greece (if applicable).
- Complete training and onboarding program.
- Opportunities for career growth in an international environment.
you can also send me your CV via email: