Customer Support Engineer, Campus Position – GCGCMS – FirenzeBologna

Start your career with purpose Customer Support Engineer (GC Instruments)
Agilent inspires and supports discoveries that advance the quality of life. We provide life science diagnostic and applied market laboratories worldwide with instruments services consumables applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.
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About the Role
As a Customer Support Engineer youll be part of a team that helps scientists and technicians solve real-world problems using AgilentsGas Chromatography (GC) instruments. Youll receive comprehensive training and mentorship to develop your technical and customer service skills while working hands-on with cutting-edge technology in laboratories across Sweden.

What Youll Do

• Install & Maintain GC Instruments: Perform on-site installation preventive maintenance upgrades and repairs.
• Support Customers: Deliver training and guidance to help users get the most out of their GC systems.
• Collaborate Across Teams: Work closely with service managers sales teams and product specialists to meet customer needs.
• Stay Organized: Manage service documentation scheduling and reporting with accuracy.
• Provide Feedback: Share insights from the field to help improve products and services.

What Were Looking For

• A recent graduate (Bachelors PhD or Masters max 2 years ago) inChemistry Chemical Engineering Life Sciences or a related field.
• Passion for technology analytical instrumentation and customer service.
• High problem-solving capability coupled with strong curiosity.
• Strong communication skills and a proactive mindset.
• Willingness to travel across Italy for on-site support.
• Good Knowledge of English

Why Join Us

• Be part of a global leader in analytical instrumentation.
• Get hands-on experience with advanced GC technologies.
• Work in a collaborative mission-driven environment.
• Enjoy continuous learning and career development opportunities.

• Education: University degree in life science-related field.
• Languages: Proficiency English.
• Skills: Proficiency in Microsoft Office strong communication skills and problem-solving abilities.
• Other: Valid driving license.

Benefits:

• Contract: Permanent.
• Culture: Outstanding company culture.
• Development: Career development opportunities and training.
• Perks: Company car yearly bonus stock purchase plan medical & life insurance.

This role involves remote work with travel to customer sites in Italy making it ideal for someone who enjoys a dynamic and varied work environment. Does this position align with your career goals

Pay Range
Italy:
30.02400 - 46.91300 EUR per Annum

The position is classified at Levels 3 or 4 under the CCNL Terziario distribuzione e servizi Cod. H011 which defines minimum salary levels payprogression and working conditions.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.

75% of the Time

Day

No End Date

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