Consultant

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

Customer Success Consultant II

Ready to combine your passion for cutting-edge technology with elite strategic problem-solving Shape the future of digital enterprise leadership. Location: Mexico City Mexico Work Model: On-site

About the Team

Appian Customer Success is obsessed with delivering exceptional customer outcomes and mission-critical business impact at speed. Our team acts as the elite consulting arm of Appian partnering directly with the worlds largest commercial clients to bring their most ambitious ideas to life. By joining this high-performance team you will establish a world-class foundation in professional consulting while directly accelerating global adoption of our AI-Powered Process Automation platform.

The Opportunity

As a Technical Consultant at Appian you wont just write codeyou will architect modern business transformations. This role offers an unprecedented opportunity to sit at the intersection of business strategy and technical innovation. Instead of being pigeonholed into isolated legacy components you will own the end-to-end delivery of highly visible custom software solutions. You will work side-by-side with client executives to solve complex workflow problems build robust integrations and empower enterprise teams to achieve Enterprise-Grade Orchestration.

What Youll Do

• Architect & Implement: Design develop and deploy robust custom automation solutions throughout the entire project lifecycle utilizing Appians low-code platform.
• Integrate Ecosystems: Build seamless data connections and scalable APIs to integrate multiple external enterprise systems using REST SOAP and JDBC connections.
• Engineer Data Models: Launch new relational data models in production environments and optimize database design through sophisticated SQL development.
• Lead Agile Delivery: Partner within cross-functional teams using Agile methodologies (sprints stand-ups pair programming) to rapidly deliver high-value features.
• Empower Clients: Collaborate closely with client technical teams and business stakeholders driving platform adoption and training users to become self-sufficient.

Required Qualifications

• Degree: Bachelor of Science or Bachelor of Arts degree in Computer Science Engineering Information Systems Mathematics or a closely related technical field.
• Experience: 1 years of hands-on experience in software development or technical implementation consulting.
• Core Engineering: Proven track record with Object-Oriented Programming (OOP) database design and SQL (writing complex queries joins and views).
• Requirements Gathering: Demonstrated ability to analyze client business processes and translate them into functional and technical system requirements.
• Mobility: Willingness to travel up to 20% to support customer engagements and on-site collaboration.

Preferred Qualifications

• Familiarity with modern cloud architecture and environments including Amazon Web Services (AWS) Google Cloud or Elastic Containers.
• Exposure to Artificial Intelligence (AI) Machine Learning Analytics and automated test suites within a continuous integration framework.
• We value experience with enterprise platforms such as Salesforce or ServiceNow as these skills translate well into our Enterprise-Grade Orchestration environment.

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Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. Weve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information visit . Nasdaq: APPN

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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