Business Analyst & Digital Transformation
Job Summary
In this role you will help shape the future of our commercial organization by identifying improvement opportunities and leading strategic initiatives that optimize processes accelerate digital transformation and improve business performance.
Working at the intersection of Operations Technology and Business Intelligence you will bridge business needs with digital solutions translating complex challenges into scalable initiatives that deliver measurable business results.
Lead Strategic Projects: Drive cross-functional initiatives from concept to implementation ensuring measurable business impact.
Drive Continuous Improvement: Identify operational improvement opportunities implement scalable process and technology solutions and measure their impact against defined KPIs.
Enable Data-Driven Decisions: Develop analyses dashboards and KPI frameworks that support operational excellence and management decision-making.
Technology Enablement: Translate business requirements into scalable digital solutions and drive the implementation of new CRM and commercial system capabilities.
Drive Automation & Innovation: Leverage automation digitalization and AI-enabled solutions to simplify processes and improve operational performance.
Collaborate Across Functions: Partner closely with international Operations Sales Recruiting Training Marketing and Technology teams to deliver business solutions.
Business Performance & Insights: Deliver data-driven insights and recommendations that support business decisions and continuous performance improvement.
Masters degree in Business Administration Engineering Economics Information Systems or a related field.
35 years of experience in management consulting business operations project management or a comparable analytical role.
Strong analytical and structured problem-solving skills with experience delivering cross-functional projects.
Proven stakeholder management skills with the ability to translate business challenges into scalable solutions.
Excellent communication and presentation skills with a curious proactive and hands-on mindset.
Affinity for technology data and process optimization; experience with BI tools (e.g. Tableau Power BI) is an advantage.
Experience with CRM platforms is an advantage but curiosity and the ability to quickly learn new technologies are more important.
Fluent in Italian and English.
Work closely with senior leadership and cross-functional teams.
Gain broad exposure across Operations Sales Technology and Business Intelligence.
Join a collaborative international environment focused on innovation and continuous improvement.
Benefit from excellent professional development and long-term career opportunities.
- Individual targets based annual bonus
Required Experience:
IC
About Company
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