Bid & Quality Manager

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users.

We started with payments then benefits investing cards... and were not done. Not even close. We follow the same logic every time: find a real problem solve it properly then look for the next one. The destination To build the most loved financial platform in the world. If you own outcomes rather than tasks stay close to what users need and refuse to wait for someone else to fix whats broken youll find people here who work exactly in the same way. And together youll build something worth being proud of.

What youll be doing

As our Bid & Quality Manager youll be the person who takes Satispay through every client tender and keeps our quality system running. This role involves managing tenders and supplier qualifications as well as looking after our Quality Management System. Youll work every day with Sales Legal Product and the heads of each department and youll be the one who makes sure nothing falls through the cracks from a tender deadline to an expiring certificate.

Heres what that looks like in practice:

• Supplier qualifications - Keep Satispay registered and up to date on our clients supplier portals and work with Sales to collect and validate the documents each client asks for. Renew company documents and certifications (DURC DURF company registry extracts ISO/ESG certifications) before they expire and improve our scores with clients (IT and ESG questionnaires).

• Tender analysis - Run a first feasibility check on every tender and write a short summary so management can decide whether to take part (Go/No-Go). Then read the tender documents in depth and send clarification requests when something isnt clear.

• Tender offers - Lead the working group manage milestones and deadlines and prepare the administrative documents technical offer and economic offer. Upload everything through the required channel (PEC email or portal) and handle follow-up requests and economic analyses before the award.

• Pipeline and learnings - Keep the tender pipeline and the response calendar up to date and look back at the tenders we won and lost to learn what to do better.

• Clients and contracts - Join client meetings to collect information (tenders or negotiations) and be the contact point for Legal on contract negotiation and review.

• Quality system - Keep our Quality Management System policies and procedures up to date and guide the heads of each department so their processes are properly documented. Maintain the risk register the list of critical suppliers and the KPI matrix linked to our quality objectives.

• KPIs and process performance - Collect data from process owners track KPIs every quarter and go back to the owners when a KPI falls below its threshold.

• Audits and reporting - Plan the audit schedule and be the contact for external auditors. Turn quality data audit findings and process insights into management reviews and a quarterly report on risks suppliers and KPIs.

Who were looking for

We need a problem-solver who loves teamwork and gets things done. If youre curious and ready for real ownership youll fit in!

• Private tender portals - You know how to use update and upload documents on clients private supplier portals (such as Jaggaer or SAP).

• Clear writing - You can write administrative documents policies and procedures with a critical eye and adapt ready-made templates to what each client asks for.

• Quality systems - You have experience with Quality Management Systems (such as ISO 9001 or equivalent) ideally in a service or financial services context. Audit experience is a plus.

• Analytical mindset - Youre comfortable with KPIs and metrics and with tools like Looker or similar. Youre also curious about AI and happy to use it at work.

• Google Workspace - Youre confident with Google Sheets and Docs which youll use every day.

• Stakeholder management - You can engage many teams and keep them on track. This role is about oversight and coordination not doing everything yourself.

• Experience - Youve already worked in a similar role. This is not an entry-level position but you dont need ten years of experience.

• Nice to have - A legal or compliance background (negotiation regulations) and experience filling in cybersecurity and ESG questionnaires for supplier qualifications.

Dont worry if you dont tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if youre passionate and can make a difference we truly encourage you to apply.

CareAbout: how we support your impact

We move fast and evolution never stops. Its a fun ride but it can be challenging. To make sure our people truly thrive were committed to making their lives easier both in the office and out in the world. Thats why we created CareAbout:

• Health (Private insurance for you and your family psychological support with Serenis mental health workshops)

• Financial resources (Stock Option Plan Meal vouchers Relocation support if youre moving countries)

• Growth and development (Professional development programs Internal mobility Language courses with Preply)

• Flexibility (Unlimited PTO Hybrid working policy* Flexible working hours)

• Family (Enhanced parental leave Additional leave for child sickness)

*We embrace three days per week in-office (Tuesday and Thursday 1 of your choice) with the option to request extra remote time.

Salary: Starting from 45000 gross per annum

This range is set using objective gender-neutral criteria for the roles core requirements. However we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer
At Satispay were proud to be an equal opportunity employer. We celebrate diversity and inclusion welcoming individuals of all backgrounds. This opportunity is open to everyone regardless - for instance - of race colour religion sex gender identity sexual orientation and national origin.
Join us in a workplace where everyone belongs!

Learn more about us
Our values and pillars arent just fancy words on a page - they really shape everything we do.
Explore them here.

#LI-HYBRID
#LI-VR1

By submitting this application I acknowledge that I have read and understood the content of the

Required Experience:

Manager