B2C Seller Success Manager

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and the role

At eBay we connect millions of buyers and sellers around the world and create economic opportunity for entrepreneurs businesses and communities of all sizes.

We are looking for a B2C Seller Success Manager to help grow and strengthen eBays B2C business in this role you will support programs that enable professional seller growth improve marketplace performance and enhance eBays value proposition for sellers. Working across local and regional teams you will bring market insights into execution and collaborate with cross-functional partners to deliver commercial initiatives that support business growth.

What you will accomplish

• Support the execution of eBays B2C commercial strategy in Italy contributing to seller growth and marketplace performance.

• Design launch and improve commercial programs that increase seller engagement and support business objectives.

• Identify commercial opportunities across priority categories seller segments and partner channels to expand growth.

• Build and maintain effective relationships with sellers service providers agencies ecosystem partners and internal collaborators.

• Collaborate with Seller Success Category Marketing Operations Product Risk and Trust teams to deliver local initiatives and go-to-market activities.

• Monitor program performance analyze business metrics and translate market insights into scalable improvements that address seller needs.

• Support the development of localized commercial materials enablement content events webinars and partner initiatives that improve eBays presence within the Italian B2C ecosystem.

What you will bring

• 58 years of experience in commercial programs business development partnerships category management account management consulting sales or a related field.

• Bachelors degree or equivalent experience in Business Economics Marketing Management or a related field.

• Strong interest in ecommerce marketplaces and supporting B2C seller growth.

• Experience leading multiple priorities while collaborating effectively across cross-functional teams.

• Strong communication relationship-building and partner leadership skills.

• Analytical approach with the ability to use data to measure performance and support decision-making.

• Proficiency in Italian and English both written and spoken; French is a plus.

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Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a range of insurance coverage (including medical) and/or other benefits (including retirement plan eligibility and various paid time off benefits such as PTO wellbeing and parental leave). Details of participation in these benefit plans will be provided upon an offer of employment.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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