Accounting Specialist, Accounts Receivable
Job Summary
We are the platform turning browsing into shopping. We connect 200 million shoppers with deals they love while boosting local sales for hundreds of top retailers and brands.
We help consumers save time and money while making smart shopping decisions and we support retailers and brands in engaging customers from online research to in-store purchases.
Ready to spark your growth with us
WHO WE LOOK FOR
We are looking for an Accounting Specialist Accounts Receivable who will join our Accounting team.
As an Accounting Specialist Accounts Receivable you will play a key role in managing our customer receivables and collections processes across our European operations. Youll be responsible for ensuring accurate and timely invoicing monitoring customer accounts driving collections and resolving payment and billing issues.
Youll work closely with customers and cross-functional teams including Sales Account Management and Finance to resolve outstanding balances and ensure a healthy accounts receivable portfolio. This role is ideal for someone who is detail-oriented comfortable communicating with customers and enjoys taking ownership of issues from investigation through to resolution.
As part of our global hiring process we kindly ask that resumes/CVs be submitted in English as its our primary business language across teams and regions.
WHAT YOU WILL DO
- Manage the collection process for an assigned portfolio of customer accounts ensuring timely payment of outstanding invoices.
- Proactively follow up with customers on overdue balances through email phone and other appropriate communication channels.
- Monitor Accounts Receivable aging identify overdue accounts and payment delays and escalate potential credit risks as appropriate.
- Investigate and resolve payment discrepancies deductions disputes and other issues impacting collections.
- Perform customer account reconciliations and ensure incoming payments are accurately allocated.
- Partner closely with Sales Account Management and other internal teams to resolve commercial or administrative issues affecting customer payments.
- Contribute to cash collection forecasts and regular reporting on overdue receivables and collection performance.
- Provide information and supporting documentation for bad debt and credit loss assessments where applicable.
- Support month-end and year-end close activities related to Accounts Receivable.
- Manage the customer invoicing process ensuring invoices and credit notes are issued accurately and on time.
- Review billing information contractual terms purchase orders and supporting documentation prior to invoice issuance.
- Process billing adjustments credit notes cancellations and invoice corrections.
- Investigate and resolve billing discrepancies in partnership with Sales Account Management and other relevant teams.
- Maintain accurate customer master data and billing information.
- Support electronic invoicing processes and customer billing portals where required.
- Contribute to the continuous improvement and standardization of billing and Accounts Receivable processes.
- Prepare and maintain regular reporting on Accounts Receivable aging overdue balances collection performance and billing activities.
- Support month-end and year-end closing activities related to Billing and Accounts Receivable.
- Ensure compliance with internal policies accounting procedures and internal controls.
- Support internal and external audit requests related to Accounts Receivable and Billing.
- Identify opportunities to improve processes controls and collection effectiveness.
WHAT YOU WILL NEED
- 35 years of professional experience in Accounts Receivable Credit & Collections or a similar accounting role.
- Hands-on experience managing customer collections AR aging account reconciliations and payment discrepancies.
- Strong understanding of Accounts Receivable and general accounting principles.
- Fluent in German both written and spoken.
- Professional fluency in English both written and spoken as English is our primary business language.
- Proficiency in Microsoft Excel or Google Sheets
- Experience working with an ERP system; NetSuite experience is an asset.
At our company we value diversity and actively encourage it we believe a variety of perspectives and backgrounds makes us stronger. We focus on potential rather than on having a perfect CV. If this role excites you and you believe you could grow into it even if you dont tick every single box in the requirements wed love to hear from you!
WHAT YOU WILL FIND AT SHOPFULLY
An opportunity to thrive in a rapidly scaling multinational company
A vibrant informal and inclusive work environment
We champion autonomy flexibility and a hybrid work model empowering you to own your work
Access to learning opportunities and regular feedback sessions
Enjoy our central modern offices featuring fresh snacks coffee (including vegan options!) and ergonomic setups
Engage in meaningful team events: offsites happy hours company parties and celebrations that unite us beyond daily tasks
We provide all the necessary equipment for you to work effectively and set up your workspace wherever you are
Benefit from additional country-specific advantages based on local contracts and practices
TO FEEL AT HOME IN SHOPFULLY YOU NEED
Progress Over Perfection: We move forward. a fast-moving world speed with purpose beats certainty without action. Momentum mattersnot for its own sake but because it drives results.
Clarity Through Transparency: We bring each other along. We work in teams not silos. Transparency gives context and context enables action. That means we share decisions early publish work in progress and document outcomes so others can learn move faster and build better.
Learn Loudly: We grow by doing and by daring. Big bets unlock big breakthroughs. But real innovation demands risk and risk always carries the possibility of failure. Thats not a flaw. Its the price of ambition.
Challenge with Empathy: We speak up even when its hardbecause candor shows care and leads to better outcomes. Listening deeply is how we grow. Disagreeing openly is how we build trust.
Always Build Better: We are buildersof products systems and ideas. But more than that we are builders of better. Better has no finish line. Its a mindset.
* Affiliates shall mean any entity that directly or indirectly controls is controlled by or is under common control with ShopFully SpA and its Affiliates subsidiaries meaning any entity which is directly or indirectly controlled by the Affiliates.
About Company
Shopfully is the tech company leader in Drive To Store that connects millions of shoppers with the stores around them. We help people save time and money and make smarter shopping decisions and we support retailers and brands engaging with consumers throughout the customer journey, fr ... View more