Account Manager (mfd)
Job Summary
- Manage and grow an existing portfolio of clients ensuring contract renewals and increasing the utilization of our medical and security services.
- Identify and drive cross-selling and upselling opportunities across our portfolio of products and services.
- Prepare commercial proposals develop pricing solutions and lead contract negotiations with clients.
- Work closely with the Sales Support and Marketing teams to ensure an efficient renewal process regular account reviews and accurate client reporting.
- Investigate and resolve customer complaints while implementing measures to maintain and improve service quality.
- Support the development of cross-border business opportunities through proactive collaboration with colleagues and clients across different regions.
- Experience in Account Management and sales within a professional services or international B2B environment.
- Highly customer-oriented well-organized and proactive with the ability to prioritize effectively and manage multiple client relationships simultaneously.
- Strong relationship-building negotiation and consultative selling skills with the ability to identify and convert growth opportunities.
- University degree or equivalent qualification.
- Fluent in Italian and English with excellent written and verbal communication skills.
- Comprehensive benefits package
- Flexible working environment
- An opportunity to thrive in an international environment
- Meaningful work with a global impact
- Warm supportive and open company culture
Required Experience:
IC
About Company
We believe in making it easier for organisations to work and grow on an international scale. We can help you achieve your goals by preparing your employees for travel and supporting them whilst they are in unfamiliar and remote locations. We help to keep them healthy and safe, so you ... View more