Enter a job title or keyword

Account Manager (mfd)

International SOS


Job Location:

milan - Italy

Monthly Salary: Not provided by the employer
Posted: 2 September 2026 (2 days ago)
Application Deadline: 30 November 2026
Vacancies: 1 Vacancy

Job Summary

We are looking for a Account Manager (m/f/d)to join our international team.
In this customer-facing role you will act as a trusted partner to our clients particularly in supporting digital solutions and related services ensuring outstanding service delivery and driving client satisfaction. You will play a key role in managing client relationships resolving requests and supporting product adoption concerning digital solutions and collaborating cross-functionally to deliver best-in-class solutions.
International SOS is the worlds leading medical and security services company with over 13000 employees working in 1200 locations in 90 countries. Established 40 years ago we have become the market leader for an extensive client base of Fortune 500 companies NGOs and governments around the world.
Key Responsilities
  • Manage and grow an existing portfolio of clients ensuring contract renewals and increasing the utilization of our medical and security services.
  • Identify and drive cross-selling and upselling opportunities across our portfolio of products and services.
  • Prepare commercial proposals develop pricing solutions and lead contract negotiations with clients.
  • Work closely with the Sales Support and Marketing teams to ensure an efficient renewal process regular account reviews and accurate client reporting.
  • Investigate and resolve customer complaints while implementing measures to maintain and improve service quality.
  • Support the development of cross-border business opportunities through proactive collaboration with colleagues and clients across different regions.
About you
  • Experience in Account Management and sales within a professional services or international B2B environment.
  • Highly customer-oriented well-organized and proactive with the ability to prioritize effectively and manage multiple client relationships simultaneously.
  • Strong relationship-building negotiation and consultative selling skills with the ability to identify and convert growth opportunities.
  • University degree or equivalent qualification.
  • Fluent in Italian and English with excellent written and verbal communication skills.
Benefits
  • Comprehensive benefits package
  • Flexible working environment
  • An opportunity to thrive in an international environment
  • Meaningful work with a global impact
  • Warm supportive and open company culture
#LI-Hybrid
#LI-Europe
Please submit your application in English.

Required Experience:

IC


About Company

We believe in making it easier for organisations to work and grow on an international scale. We can help you achieve your goals by preparing your employees for travel and supporting them whilst they are in unfamiliar and remote locations. We help to keep them healthy and safe, so you ... View more

View Profile View Profile