Information Technology It Jobs in Catania

Position Description:CGI is a global leader in ICT services with over 93000 professionals across 40 countries. We deliver end-to-end IT solutions to meet our clients business needs anywhere anytime while offering our professionals challenging and rewarding careers.For a major global client in the se...

What you will doDeliver exceptional customer service.Perform troubleshooting.Call collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in every interaction whether written or verbal.Manage customers and...